Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Roland Gregoire
Eastford,CT
Work Preference
Summary
Dynamic professional with extensive experience at Charlie Brown Campground, excelling in customer service and team leadership. Proven ability to enhance guest satisfaction through effective problem-solving and conflict resolution. Skilled in operating various tools and machinery, fostering a safe and productive environment while motivating teams to achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Charlie Brown Campground
08.2025 - Current
- Assisted in daily operations and administrative tasks to support management team.
- Engaged with customers to address inquiries and resolve issues promptly.
- Maintained a clean and organized workspace to promote safety and productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Can drive a tractor, forklift, zero turn, lawn mower and can handle multiple gas powered tools including but not limited to chain saws, sanders, weed wacker....plus hand tools.
- Fosters a productive work environment.
Camp Host/ Yard
Charlie Brown Campground
06.2024 - Current
- Welcomed guests, ensuring a friendly and inviting atmosphere.
- Managed campground facilities, maintaining cleanliness and organization.
- Provided guidance on local attractions and campground amenities.
- Ensured compliance with safety regulations and campground policies.
- Resolved guest inquiries and concerns efficiently to promote satisfaction.
- Collaborated with team members to improve operational workflows.
- Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
- Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
Grounds Keeper Brown's Harvest Farm
Browns Harvest Farm
06.2018 - 11.2023
- Collaborated with clients to conceptualize custom landscapes.
- Built a Enchanted Forest from found objects.
- Created a Labyrinth for client with a sculpture garden and maintained that area.
- Lawnmower sunflower fields.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Increased property value by implementing seasonal landscape designs and installations.
- Facilitated smoother event setups and teardowns, enhancing venue's reputation for hosting.
- Contributed to team efforts by assisting in coordination of large-scale landscaping projects.
- Increased lifespan of outdoor furniture and fixtures through regular cleaning and maintenance.
- Assisted in development of new garden layout that became focal point for visitor enjoyment.
- Enhanced visual appeal of property by meticulously maintaining lawns, flower beds, and hedges.
Artist in Residence
Brown's Harvest Farm
06.2018 - 11.2023
- Created diverse art pieces using sustainable materials sourced from farm environment
- Conducted hands-on demonstrations to inspire creativity among participants of all ages
- Engaged with visitors to provide insights into artistic processes and thematic concepts
- Created original artworks using various mediums to express artistic vision.
Event Designer
Harry Browns Farm
05.2015 - 10.2017
- Designed event layouts and décor plans to enhance guest experiences.
- Managed inventory of design elements and equipment for efficient resource allocation.
- Coordinated logistics, including transportation of materials and setup arrangements.
- Mentored junior designers, providing guidance on best practices and fostering professional growth within the team.
- Enhanced event aesthetic by designing creative and engaging visual elements.
- Managed budgets effectively, ensuring optimal resource allocation for each event project.
- Increased client satisfaction by consistently delivering tailored event designs that exceeded expectations.
Farm Hand
Harry Browns Farm
05.2015 - 10.2017
- Operated farm machinery efficiently to support daily agricultural tasks.
- Maintained cleanliness and organization of equipment and tools for optimal functionality.
- Implemented safety protocols to ensure a secure working environment for all team members.
- Collaborated with team members to achieve production goals through effective communication.
- Use chainsaw to maintain and manage large farm property.
- Use tractor in maintaining large farm property.
Education
Chicopee
Chicopee, MASkills
- Customer service
- Team leadership
- Problem-solving
- Customer relations
- Team motivation
- Workload management
- Conflict resolution
- Customer rapport
- Workplace safety compliance
- Yard and Tool knowledge
Timeline
Assistant Manager
Charlie Brown Campground
08.2025 - Current
Camp Host/ Yard
Charlie Brown Campground
06.2024 - Current
Grounds Keeper Brown's Harvest Farm
Browns Harvest Farm
06.2018 - 11.2023
Artist in Residence
Brown's Harvest Farm
06.2018 - 11.2023
Event Designer
Harry Browns Farm
05.2015 - 10.2017
Farm Hand
Harry Browns Farm
05.2015 - 10.2017
Chicopee
Similar Profiles
Jovanny Perdomo JrJovanny Perdomo Jr
Store Maintenance at Charlie Brown FarmsStore Maintenance at Charlie Brown Farms
Sami ShupeSami Shupe
Kitchen Cook at Summersville Nazarene CampgroundKitchen Cook at Summersville Nazarene Campground
Maria CristeaMaria Cristea
Office Manager at Campground PediatricsOffice Manager at Campground Pediatrics
Elizabeth Bishop-KleeElizabeth Bishop-Klee
Tennis Camp Assistant at Dena Cocoza O'HaraTennis Camp Assistant at Dena Cocoza O'Hara
Brenda HovanecBrenda Hovanec
Director of Nursing at Evergreen Health and RehabilitationDirector of Nursing at Evergreen Health and Rehabilitation