Rolanda Murphy
Jacksonville ,FL
Summary
Detail-oriented and results-driven professional with experience in both Accounts Payable operations and executive-level catering supervision. Proven ability to manage high-volume workloads, maintain accuracy, control costs, and build strong vendor and client relationships. Adept at leading teams, coordinating complex workflows, and meeting strict deadlines in fast-paced environments. Brings a unique blend of financial precision, operational leadership, and customer-focused service.
Overview
8
8
years of professional experience
Work History
Executive Catering Supervisor
Bank of America ( Compass Group)
03.2024 - Current
- Plan, coordinate, and execute high-end catering events, including corporate, private, and special events
- Supervise kitchen and catering staff, including scheduling, training, and performance management
- Develop customized menus based on client needs, dietary restrictions, and event budgets
- Oversee food preparation, presentation, and quality control to ensure exceptional standards
- Manage food costs, inventory, ordering, and vendor relationships to stay within budget
- Ensure compliance with food safety, sanitation, and health department regulations
- Coordinate with event planners, sales teams, and clients to ensure seamless execution
- Lead on-site event setup, service flow, and breakdown
- Resolve guest or client concerns promptly and professionally
- Maintain high standards of cleanliness, organization, and kitchen efficiency
AR Analyst, Collections, Cash App
Fanatics
Jacksonville, FL
06.2018 - 01.2024
- Reviewed and managed accounts receivable aging reports, facilitating prompt action on overdue accounts to maintain cash flow integrity.
- Coordinated outreach efforts to customers and partners regarding overdue balances and current payment status updates.
- Collaborated with stakeholders to investigate and rectify chargebacks and payment disputes, enhancing customer satisfaction.
- Executed thorough account reconciliations and verified precise payment applications in financial systems.
- Documented all collection efforts and payment arrangements, tracking account activity for effective financial oversight.
- Coordinated efforts with finance and billing departments to identify and rectify payment challenges, ensuring smooth financial operations.
- Evaluated and documented aging balances alongside cash flow trends to support effective financial management.
- Streamlined collection processes by identifying and addressing potential risks.
Education
High School Diploma -
West Nassau High School
Callahan, FLSkills
- Process management & attention to detail
- High-volume workload handling (invoices & events)
- Budgeting, cost control & expense tracking
- Vendor relations & issue resolution
- Data entry accuracy & documentation management
- Compliance with policies, procedures & regulations
- Time management & deadline-driven performance
- Team leadership, training & supervision
- Client/customer service & professional communication
- Problem-solving in fast-paced environments
- Scheduling, coordination & workflow organization
- Technology proficiency (ERP/AP systems, POS, Microsoft Excel)
Timeline
Executive Catering Supervisor
Bank of America ( Compass Group)
03.2024 - Current
AR Analyst, Collections, Cash App
Fanatics
06.2018 - 01.2024
High School Diploma -
West Nassau High School