Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roland J. Ross

Newark,DE

Summary

To successfully obtain a position that will utilize my skills and knowledge in the areas of administration and maintain a career that will help me succeed in my goals for the future

Overview

36
36
years of professional experience

Work History

RAS Call Center Operator

BNY Mellon
11.2021 - 02.2022
  • Work from home)
  • Receive calls from clients pertaining to life insurance policies from affiliated companies issuing and reorder of checkbooks and monitoring depletion of the accounts proceeds until zero balance for the recipient of the life insurance.

Shift Production Coordinator, Machine Operator

Anro Printing
02.2018 - 03.2020
  • The Mailroom, is responsible for coordinating daily production of the mailroom floor
  • Ensures schedules assigned by Mailroom Manager are met, and provides feedback to Mailroom Manager regarding production concerns
  • Assigns mailroom department operations as directed by Mailroom Manager
  • Mentors, trains, and assists machine operators, helpers, and material handlers
  • Essential Duties and Responsibilities:
  • Assigns tasks to mailroom employees as delegated by Mailroom Manager
  • Trains mailroom employees, across all shifts
  • Alerts Mailroom Manager of any production concerns or delays
  • Executes constant QC checks to ensure mailroom output quality
  • Assists in the operation of mailroom equipment from receipt of the job to completion and staging for distribution to mail services or preparation for distribution to subcontractors
  • Performs maintenance and repairs on mailroom equipment when necessary
  • Schedules personnel in the mailroom in the Mailroom Manager’s absence
  • Maintains confidentiality of company sensitive data
  • Performs other duties or special projects as required or as assigned by management
  • Communicates scheduling priorities and production issues to the Mailroom Production Coordinator of the following shift.

Mailroom Machine Operator

Anro Printing
01.2014 - 02.2018
  • Operating multiple machine : Injet, flowmaster inserter print address on materials and documents for mail distribution
  • Hand fulfillment collate, sort, insert, seal, matching.

Document Folder/ Driver/ Inkjet-Forklift Operator/data processor

Provide/Modern Mail
08.2004 - 12.2013
  • Document Folder/ Driver materials for bulk mailings
  • Print address on materials and documents for mail distribution
  • Using forklift to load/unload material/objects moving large number of material/objects for bulk mailings
  • Data processing for customers data for inkjetting , BCC mail manager program/ postal regulation

Senior Settlement Accounting Clerk

PFPC/ PNC BANK
05.1998 - 09.2003
  • Upload,import,calculate settlement sheets -ACE PLUS SYSTEM
  • Reconcile Daily/Aging Dividend Accounts on RECON System
  • Record daily Dividend logging for Mutual Funds/ Processing / Creating spreadsheets Research

Senior Fund Processor

PFPC/ PNC BANK
03.1992 - 05.1998
  • Database entry for Mutual Funds
  • Prepare mailings monthly/quarterly client statements
  • Preparation/proofreading 1099's/check writing/data entry

Courier

PFPC/ PNC BANK
03.1989 - 05.1992
  • Mail Service,
  • Sort, retrieve and deliver all mail
  • Oversee/assist mass mailings re: folding/inserts
  • Operate stamp/check postal meters daily

Preparer /server/stocker

Burger King
09.1985 - 05.1989

Data Entry Operator

Chase Manhattan Bank
06.1988 - 03.1989
  • Process applications/documentation - client information

Education

School Graduate -

William Penn High School
New Castle, DE
1988

Skills

  • Software - Encoding ten key, Microsoft, Word, Excel, Lotus, Power Image, Sungard, DOS, CRT,
  • Programming, Training
  • Inkjet machine, Forklift, folding machine BCC mail manager

Timeline

RAS Call Center Operator

BNY Mellon
11.2021 - 02.2022

Shift Production Coordinator, Machine Operator

Anro Printing
02.2018 - 03.2020

Mailroom Machine Operator

Anro Printing
01.2014 - 02.2018

Document Folder/ Driver/ Inkjet-Forklift Operator/data processor

Provide/Modern Mail
08.2004 - 12.2013

Senior Settlement Accounting Clerk

PFPC/ PNC BANK
05.1998 - 09.2003

Senior Fund Processor

PFPC/ PNC BANK
03.1992 - 05.1998

Courier

PFPC/ PNC BANK
03.1989 - 05.1992

Data Entry Operator

Chase Manhattan Bank
06.1988 - 03.1989

Preparer /server/stocker

Burger King
09.1985 - 05.1989

School Graduate -

William Penn High School

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Roland J. Ross