Rolando Cavazos
Houston,Texas
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Chipotle Mexican Grill
Houston, TX
06.2025 - 11.2025
- Assisted in training new staff on operational procedures and customer service standards.
- Managed inventory levels to ensure product availability and minimize waste.
- Coordinated daily shifts, optimizing staff schedules for peak hours.
- Monitored food safety compliance, ensuring adherence to health regulations.
- Implemented process improvements that enhanced kitchen efficiency and throughput.
Line Crew Member
Chipotle Mexican Grill
Houston, Texas
12.2024 - 06.2025
- Displayed proper image to customers and adhered to company dress code and uniform standards.
- Prepared hot, fresh food to meet brand standards.
- Addressed customers with friendly greetings and conversations.
- Assisted guests to select menu choices, review club cards, and participate in add-on sales.
- Cross-trained in multiple positions to assist during busy periods.
- Totaled purchases and accepted payments using touch-screen register system.
- Issued refunds and credits to customers and documented reasons.
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges.
Grill Cook
Chipotle Mexican Grill
Houston, Texas
06.2024 - 12.2024
- Met customers' needs by communicating openly with service staff about individual requirements.
- Minimized infection and cross-contamination risks, keeping stock in containers and properly storing different types of items.
- Assisted in development of new menu items through experimentation with flavors and techniques.
- Demonstrated excellent time management skills by coordinating multiple orders simultaneously.
- Anticipated peak and non-peak service times and adjusted batch cooking strategies to meet demand.
- Trained new grill cooks on proper cooking methods, safety procedures, and company policies.
- Monitored inventory levels of ingredients, restocking.
- Set up grill station before each shift, including stocking appropriate tools and supplies.
Host
Gringos Mexican Kitchen
Houston, Texas
01.2022 - 04.2022
- Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
- Communicated with kitchen staff about wait times for open tables or large parties.
- Conducted regular inventory counts of menus, silverware, napkins, and other front-of-house supplies.
- Collaborated with management in planning events or promotions held at restaurant.
Busser
Gringos Mexican Kitchen
Houston, Texas
12.2021 - 01.2022
- Kept restaurant clean to meet health department sanitary standards.
- Welcomed and responded positively to guests.
- Kept chips and salsa fresh.
- Backed up serving staff with delivering food and beverages to tables and collecting used items.
Sales Associate
Spirit Halloween
Houston, Texas
09.2021 - 11.2021
- Conducted product demonstrations to showcase features and benefits.
- Built rapport with customers by offering friendly, welcoming environment in store.
- Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.
- Promoted current sales promotions and special offers to increase revenue.
Education
Diploma -
Stephen F Austin High School
Houston, Texas06.2023
Skills
- Effective communication
- Effective leadership skills
- Performance enhancement
- Time management
- Task prioritization
- Complex Problem-solving
- Teamwork and collaboration
- Attention to detail
- Multitasking and organization
Affiliations
- Currently on marching band scholarship for the Texas Southern University ocean of soul Marching band.
- Member of Phi MU Alpha Sinfonia Music Fraternity.
LANGUAGE
English Fluent
Spanish Conversational
Timeline
Assistant Manager
Chipotle Mexican Grill
06.2025 - 11.2025
Line Crew Member
Chipotle Mexican Grill
12.2024 - 06.2025
Grill Cook
Chipotle Mexican Grill
06.2024 - 12.2024
Host
Gringos Mexican Kitchen
01.2022 - 04.2022
Busser
Gringos Mexican Kitchen
12.2021 - 01.2022
Sales Associate
Spirit Halloween
09.2021 - 11.2021
Diploma -
Stephen F Austin High School