Rolando Salom
San José,CA
Summary
Dynamic professional with a robust background in customer interactions and service solutions, dedicated to fostering exceptional customer experiences. Expertise in conflict resolution, communication, and problem-solving drives a commitment to ensuring customer satisfaction and loyalty. Recognized as an effective team collaborator, adapting seamlessly to changing needs while maintaining a results-oriented focus through efficient and empathetic service. A proactive approach to meeting both customer and organizational goals underscores reliability and a strong work ethic.
Overview
18
18
years of professional experience
Work History
Bartender/Server
Eureka! Restaurants
Cupertino, CA
02.2022 - 01.2026
- Learned cocktail preparation techniques and bar service standards
- Assisted in maintaining cleanliness and organization of bar area
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender/Disc Jockey
Splash Bar Inc.
San Jose, CA
08.2015 - 02.2022
- Trained new bartenders on service standards, drink preparation techniques, and equipment usage.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Served high customer volumes during special events, nights, and weekends.
Visual Merchandising Supervisor
Gap
San Jose, CA
10.2007 - 05.2015
- Managed team of merchandisers, fostering collaboration and skill development.
- Oversaw window displays, creating eye-catching arrangements that attracted potential customers into the store.
- Increased store sales through strategic product placement and effective visual merchandising techniques.
Education
Massage Therapy Certificate - Massage Therapy And Health Educator
National Holistic Institute
San Jose, CA06-2023
High School Diploma -
Independence High School
San Jose, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
Timeline
Bartender/Server
Eureka! Restaurants
02.2022 - 01.2026
Bartender/Disc Jockey
Splash Bar Inc.
08.2015 - 02.2022
Visual Merchandising Supervisor
Gap
10.2007 - 05.2015
High School Diploma -
Independence High School
Massage Therapy Certificate - Massage Therapy And Health Educator
National Holistic Institute