Rolando E. Gonzalez Dearriba
Miami,FL
Summary
Organized Targeted Case Manager passionate about supporting clients in obtaining meaningful mental health services. Skilled at performing client assessments to identify social, financial and health care needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Targeted Case Manager
Behavioral Center South Florida
Pembroke Pines, FL
06.2022 - 07.2024
- Conducted comprehensive assessments of clients to identify needs, strengths, and resources.
- Developed individualized service plans with measurable goals and objectives in collaboration with clients.
- Provided case management services to ensure access to needed medical, social, educational, and other services.
- Coordinated with community agencies to ensure appropriate referrals for services such as housing, job training, substance abuse treatment and mental health counseling.
- Monitored client progress towards achieving established goals through regular contact both in person and over the phone.
- Facilitated groups focused on self-sufficiency skills development and life enrichment activities.
- Assisted clients in obtaining identification documents necessary for accessing benefits or services.
- Maintained accurate documentation of all client contacts within mandated timelines according to agency policies and guidelines.
- Collaborated with other professionals including psychiatrists, psychologists, primary care physicians.
- Provided crisis intervention when necessary by utilizing de-escalation techniques and making appropriate referrals for additional support services.
- Advocates on behalf of clients in order to secure necessary resources or entitlements from government agencies or private providers.
- Assessed risk factors associated with homelessness or chronic substance abuse among clients seeking case management services.
- Participated in interdisciplinary team meetings to discuss clinical issues concerning clients requiring case management services.
- Completed required paperwork such as reports for funding sources along with monthly statistics data entry into computer system databases.
- Developed relationships with local businesses to create internship opportunities for participants interested in learning a trade.
- Organized transportation arrangements when necessary so that clients could attend appointments or receive necessary treatments.
- Assisted clients with identifying resources to meet basic needs for food, clothing, shelter, safety, mental health and medical services.
- Supported clients with plan development for medication usage, personal hygiene, shopping, cooking, budgeting and transportation.
- Maintained accurate and concise records of clients' diagnoses, medications and services.
- Communicated with multidisciplinary teams regarding client goals and progress.
- Helped clients to develop goals for life skills and create plans for daily activities of living.
- Coordinated follow-up care for clients transitioning to lower levels of care with focus on continuation.
- Facilitated client-centered sessions to help individuals create plans for addressing needs.
- Helped clients to identify and connect with resources for ongoing needs within local community.
- Established strong working relationships with clients through building trust and rapport.
- Maintained up-to-date case records with case activity status.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assisted individuals with eligibility for available benefits.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Identified barriers to client success and developed strategies to overcome them.
- Negotiated with insurance companies and other payers to secure coverage for client services.
- Participated in professional development opportunities to stay current with best practices in case management.
- Advocated on behalf of clients to secure necessary services and support.
- Assisted clients in setting realistic goals and developing action plans.
- Conducted home visits to assess living conditions and support needs.
- Utilized case management software and databases for efficient information tracking.
- Monitored client progress through regular follow-ups and case reviews.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Conducted initial assessments to determine client eligibility for programs and services.
- Researched and analyzed community needs to determine program directions and goals.
Education
Bachelor of Science - Degree of Bachelor Or Science in Criminal Justice
Eilseo Reyes
Cuba07-1990
Skills
- Cultural Competency
- Service planning
- Client Advocacy
- Policy understanding
- Referral Coordination
- Care Coordination
- Chronic Disease Management
- Discharge Planning
- Records Management
- Health History Documentation
Certification
- Certified Behavioral Health Case Manager. by The Florida Certification Board
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 1, By DCF
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 2, By DCF.
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 3, By DCF.
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 4, By DCF.
- Certificate of Completion Introduction to the Baker Act by FADAA-DCF.
- Certificate of Completion Healthcare - CPR / AED (Adult / Child / Infant / Choking)Automated External Defibrillator (AED) by National CPR Foundation.
- Certificate of Completion Elder Abuse, by Ce4Less.
- Certificate of Completion Improving Cultural Competence, Part 1 Introduction to Cultural Competence, by Ce4Less.
- Certificate of Completion Improving Cultural Competence, Part 2 Core Competencies, by Ce4Less.
- Certificate of Completion The Schizophrenia Spectrum, by Ce4Less.
- Certificate of Completion Alzheimer's Disease and Dementia, by Ce4Less.
- Certificate of Completion Alzheimer's Disease and Dementia and Related Issues, by CeuFast.
- Certificate of Completion Using HIPAA in the Real World: A, by Ce4Less.
- Certificate of Completion Ethics And Boundary Issues, by Ce4Less.
- Certificate of Completion course of Training and Certification on use of the Functional Assessment Rating Scale, FARS Certification System- DCF.
- Certificate of Completion Issues in Domestic Violence: Introduction and Theories, by Ce4Less.
- Certificate of Completion Issues in Domestic Violence, Sexual Violence, Intimate Partner Violence, by CeuFast.
- Certificate of Completion Preventing Medical Errors: Best Practices for Mental Health Professionals, by Ce4Less.
- Certificate of Completion Security Awareness Training, by Ce4Less.
- Certificate of Completion AIDS/HIV, Current Evidence Based Practice, by CeuFast.
- Certificate of Completion COVID-19 Current Practice Guidelines, by CeuFast.
- Certificate of Completion Schizophrenia, by CeuFast.
- Certificate of Completion OSHA and Hazard Communication for Healthcare Professionals, by CeuFast.
- Certificate of Completion Medical Errors, by CeuFast.
- Certificate of Completion Sexual Harassment Prevention, by CeuFast.
- Certificate of Completion Telemedicine, by CeuFast.
- Certificate of Completion HIPAA: Health Insurance Portability and accountability Act, by CeuFast.
Timeline
Targeted Case Manager
Behavioral Center South Florida
06.2022 - 07.2024
- Certified Behavioral Health Case Manager. by The Florida Certification Board
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 1, By DCF
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 2, By DCF.
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 3, By DCF.
- Certificate of Completion Serving Our Customers Who are Deaf and Hard-of-Hearing Module 4, By DCF.
- Certificate of Completion Introduction to the Baker Act by FADAA-DCF.
- Certificate of Completion Healthcare - CPR / AED (Adult / Child / Infant / Choking)Automated External Defibrillator (AED) by National CPR Foundation.
- Certificate of Completion Elder Abuse, by Ce4Less.
- Certificate of Completion Improving Cultural Competence, Part 1 Introduction to Cultural Competence, by Ce4Less.
- Certificate of Completion Improving Cultural Competence, Part 2 Core Competencies, by Ce4Less.
- Certificate of Completion The Schizophrenia Spectrum, by Ce4Less.
- Certificate of Completion Alzheimer's Disease and Dementia, by Ce4Less.
- Certificate of Completion Alzheimer's Disease and Dementia and Related Issues, by CeuFast.
- Certificate of Completion Using HIPAA in the Real World: A, by Ce4Less.
- Certificate of Completion Ethics And Boundary Issues, by Ce4Less.
- Certificate of Completion course of Training and Certification on use of the Functional Assessment Rating Scale, FARS Certification System- DCF.
- Certificate of Completion Issues in Domestic Violence: Introduction and Theories, by Ce4Less.
- Certificate of Completion Issues in Domestic Violence, Sexual Violence, Intimate Partner Violence, by CeuFast.
- Certificate of Completion Preventing Medical Errors: Best Practices for Mental Health Professionals, by Ce4Less.
- Certificate of Completion Security Awareness Training, by Ce4Less.
- Certificate of Completion AIDS/HIV, Current Evidence Based Practice, by CeuFast.
- Certificate of Completion COVID-19 Current Practice Guidelines, by CeuFast.
- Certificate of Completion Schizophrenia, by CeuFast.
- Certificate of Completion OSHA and Hazard Communication for Healthcare Professionals, by CeuFast.
- Certificate of Completion Medical Errors, by CeuFast.
- Certificate of Completion Sexual Harassment Prevention, by CeuFast.
- Certificate of Completion Telemedicine, by CeuFast.
- Certificate of Completion HIPAA: Health Insurance Portability and accountability Act, by CeuFast.
Bachelor of Science - Degree of Bachelor Or Science in Criminal Justice
Eilseo Reyes
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