Overview
Work History
Education
Skills
Timeline
Generic

ROLDANIS GARCIA

North Miami,FL

Overview

5
5
years of professional experience

Work History

ATM Field Service Technician

Diebold Nixdorf
Miami
05.2024 - Current
  • Provided training to bank personnel on the use and maintenance of ATMs at branch locations.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Performed preventative maintenance on ATM machines, including cleaning and lubrication of components.
  • Provided remote technical support for customers having trouble with their ATMs via telephone or email.
  • Diagnosed system errors using diagnostic programs provided by ATM vendors.
  • Replaced defective mechanical and electrical parts with soldering irons following diagrams.
  • Troubleshot and repaired electrical and mechanical issues with ATMs.
  • Resolved customer complaints regarding malfunctioning ATMs in a timely manner.

Armed Messenger

Loomis Armored
Miami
09.2023 - 03.2024
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Guarded and transported valuable items in a safe and secure manner.
  • Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Drove and guarded armored vehicle transporting valuable assets.
  • Documented pickups and deliveries and submitted reports after shift.

Vault Custodian

GardaWorld Cash Services
Miami
02.2022 - 08.2023
  • Prepared official checks for customer and internal bank needs.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Performed daily inspections of the vault to ensure it is secure from unauthorized access.
  • Coordinated with other departments regarding access requests to items stored within the vault.
  • Loaded and unloaded wagons, flatbed carts and buggies carrying heavy coin bags and boxes.

Security Officer

Security Officers
Miami
01.2020 - 12.2022
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Reported safety hazards for remediation response.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.

Machine Operator

Mason Vitamins
Miami
10.2020 - 01.2022
  • Verified production orders prior to starting set-up.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Completed routine maintenance and repair.

Education

0 - 11

HIALEAH HIGH SCHOOL
Miami, FL
01-2020

Skills

  • ATM maintenance
  • System upgrades
  • Network connectivity
  • Equipment Repair
  • Software configuration
  • Hardware installation
  • Field service operations
  • Diagnostic testing
  • Cash handling expertise
  • ATM maintenance proficiency
  • Technical support
  • Technical training

Timeline

ATM Field Service Technician

Diebold Nixdorf
05.2024 - Current

Armed Messenger

Loomis Armored
09.2023 - 03.2024

Vault Custodian

GardaWorld Cash Services
02.2022 - 08.2023

Machine Operator

Mason Vitamins
10.2020 - 01.2022

Security Officer

Security Officers
01.2020 - 12.2022

0 - 11

HIALEAH HIGH SCHOOL

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ROLDANIS GARCIA