ROLDANIS GARCIA
North Miami,FL
Overview
5
5
years of professional experience
Work History
ATM Field Service Technician
Diebold Nixdorf
Miami
05.2024 - Current
- Provided training to bank personnel on the use and maintenance of ATMs at branch locations.
- Installed new systems and components according to service orders and manufacturer instructions.
- Performed preventative maintenance on ATM machines, including cleaning and lubrication of components.
- Provided remote technical support for customers having trouble with their ATMs via telephone or email.
- Diagnosed system errors using diagnostic programs provided by ATM vendors.
- Replaced defective mechanical and electrical parts with soldering irons following diagrams.
- Troubleshot and repaired electrical and mechanical issues with ATMs.
- Resolved customer complaints regarding malfunctioning ATMs in a timely manner.
Armed Messenger
Loomis Armored
Miami
09.2023 - 03.2024
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Guarded and transported valuable items in a safe and secure manner.
- Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
- Drove and guarded armored vehicle transporting valuable assets.
- Documented pickups and deliveries and submitted reports after shift.
Vault Custodian
GardaWorld Cash Services
Miami
02.2022 - 08.2023
- Prepared official checks for customer and internal bank needs.
- Balanced daily cash deposits and bank vault inventory with zero error rate.
- Performed daily inspections of the vault to ensure it is secure from unauthorized access.
- Coordinated with other departments regarding access requests to items stored within the vault.
- Loaded and unloaded wagons, flatbed carts and buggies carrying heavy coin bags and boxes.
Security Officer
Security Officers
Miami
01.2020 - 12.2022
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Reported safety hazards for remediation response.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Machine Operator
Mason Vitamins
Miami
10.2020 - 01.2022
- Verified production orders prior to starting set-up.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Completed routine maintenance and repair.
Education
0 - 11
HIALEAH HIGH SCHOOL
Miami, FL01-2020
Skills
- ATM maintenance
- System upgrades
- Network connectivity
- Equipment Repair
- Software configuration
- Hardware installation
- Field service operations
- Diagnostic testing
- Cash handling expertise
- ATM maintenance proficiency
- Technical support
- Technical training
Timeline
ATM Field Service Technician
Diebold Nixdorf
05.2024 - Current
Armed Messenger
Loomis Armored
09.2023 - 03.2024
Vault Custodian
GardaWorld Cash Services
02.2022 - 08.2023
Machine Operator
Mason Vitamins
10.2020 - 01.2022
Security Officer
Security Officers
01.2020 - 12.2022
0 - 11
HIALEAH HIGH SCHOOL