Rolina Martinez Humarang
San Lorenzo,CA
Overview
1
1
year of professional experience
Work History
Dry Cleaner Customer Service Representative
Hesperian Cleaners
08.2023 - Current
- Displayed excellent time-management skills by prioritizing tasks efficiently under pressure without compromising attention to detail.
- Have experience in organizing garments and preparing them for cleaning.
- Inspected finished garments thoroughly before returning them to customers, ensuring quality standards were met consistently.
- Managed garment handling carefully, preventing damage or loss of customers'' items.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Monitored inventory levels of supplies and materials, alerting management to reorder necessary items before stock depletion impacted customer service quality.
- Updated customers regularly on the status of their orders through phone calls or texts, offering peace of mind over their valued possessions being handled responsibly.
- Operated cash registers proficiently while maintaining accuracy during end-of-day closing procedures.
- Providing friendly and efficient service at the counter to customer satisfaction
- Resolved customer complaints and concerns, thereby improving overall customer experience.
Education
GED -
Chabot College
Hayward, CA06.2027
Skills
- Strong Organization
- Time Management
- Patience
- Friendliness
- Responsible and Dependable
- Flexible
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Dry Cleaner Customer Service Representative
Hesperian Cleaners
08.2023 - Current
GED -
Chabot College