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Rollens Gudino
Dallas,TX
Summary
Results-driven IT Technician with proven expertise at Sproutup in executing secure data sanitization and diagnostics across diverse platforms. Skilled in CLI operations and hardware troubleshooting, I excel in enhancing operational efficiency while ensuring compliance with data security standards. Adept at multi-platform diagnostics and fostering collaborative problem-solving in technical environments.
Overview
2
2
years of professional experience
Work History
IT Technician
Sproutup
Garland, TX
01.2025 - Current
- Executed data sanitization and diagnostic information analysis on networking hardware through command line interface (CLI) terminal operations, ensuring secure decommissioning of network equipment.
- Conducted software-driven functional diagnostics and certified data erasure across multiple laptop platforms, including Mac, Intel-based (Windows), and Chromebook (Chrome OS) devices.
- Performed full OS deployment and driver installation with license activation across Mac and Intel laptop platforms.
- Conducted software-driven functionality diagnostics and certified data erasure across Android and Apple iOS mobile platforms, ensuring devices meet operational and data security standards.
- Conducted hardware-level inspection and disassembly of laptops, identifying components for secure hard drive destruction or replacement in accordance with data sanitization protocols.
Education
High School Diploma -
Mabank High School
Mabank, TX05.2015
Skills
Desktop technical support
Hardware installation
Technical support
Software configuration
Multi-platform device diagnostics and functional testing across Mac, Windows/Intel, Chromebook, Android, and iOS
Hardware and software troubleshooting across multiple device types
Secure data erasure and sanitization on laptops, phones, and networking equipment
CLI-based data erasure and information analysis on networking hardware
Physical hard drive destruction and media sanitization
Laptop disassembly, component identification, and reassembly
Server rack decommissioning and safe extraction of servers and networking equipment
Component harvesting including HDDs/SSDs, PCIe cards, RAM, and CPUs
OS installation and configuration across macOS, Windows, and Chrome OS
Driver installation and software license activation
CLI/terminal operations on networking equipment
Networking equipment setup and configuration for device testing stations
Timeline
IT Technician
Sproutup
01.2025 - Current
High School Diploma -
Mabank High School