Rollie Cannon
Celestine,IN
Summary
Proven leader at Cook Group, adept in compliance management and fostering positive guest relations. Excelled in supervising gaming operations, ensuring integrity and compliance while enhancing employee performance through effective training and coaching. Achieved tasks efficiently, demonstrating advanced problem-solving and multitasking abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Dual Rate Supervisor
Cook Group
10.2006 - 08.2024
- Monitored integrity of games and players' pools for internal controls.
- Prepared incident reports and reported status to direct supervisor.
- Supervised company assets in assigned section following corporate and state gaming rules and policies.
- Performed accurate and efficient dealing to follow gaming procedures.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Oversaw area games to maintain security and compliance.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Carmel High School
Carmel, INSkills
- Compliance Management
- Industry Expertise
- Employee Development
- Training employees
- Guest Relations
- Observing operations
- Employee Coaching
- Recordkeeping skills
- Multitasking
- Document Management
- Advanced problem solving
Timeline
Dual Rate Supervisor
Cook Group
10.2006 - 08.2024
High School Diploma -
Carmel High School
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