Summary
Overview
Work History
Skills
Education
Timeline
Hi, I’m

Rolonda Polk

Detroit,US

Summary

My name is Rolonda I am a sister, a daughter, and most of all im a Mother before anything. Everything i do is for my daughters, i work to take care of my girls. I am also a Dedicated hard worker with 2+ years of customer service and cashier experience. i also have been working for different company's and stores since i was 15 years old. I can do simple math and reading. I graduated from high school with a 3.6 GPA. I am Reliable, dependable, ontime, focused and ready to work.

Overview

12
years of professional experience

Work History

MotorCity Casino Hotel

Event Staff
08.2023 - 04.2024

Job overview

  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Collaborated with event organizers to ensure a smooth flow of activities and maintain schedules.
  • Managed registration desk, ensuring accurate tracking of attendees for efficient data management.
  • Ensured guest safety by monitoring venue capacity limits and adhering to safety protocols.

City Works Management

Maintenance Worker
07.2023 - 12.2023

Job overview

  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Installed new locks, door handles, and door closers.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Executed tasks within time and budget constraints.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Replaced worn or broken parts on machines and equipment.

Party City

Cashier
10.2020 - 11.2022

Job overview

  • Handle Money
  • Train on the cash register
  • Great customers
  • Simple addition and subtraction

Knights Inn Hotel

Housekeeping
03.2017 - 01.2019

Job overview


  • Clean rooms before guest comes
  • Change the bedding
  • Sweep/mop floor
  • Empty trash can
  • Laundry
  • Restock cart
  • Refill cleaning supplies, of America
  • Help with math, reading, and science

Boys And Girls Club

Voluntary Tutor
09.2012 - 05.2015

Job overview

helping kids with homework

Skills

  • Skillful
  • Experienced
  • Chemical Cleaners
  • Equipment Maintenance
  • Heavy Lifting
  • General Plumbing
  • Safety Protocols
  • Trash Removal
  • Facility Upkeep
  • Cleaning and Sanitizing
  • Graffiti Removal
  • Lighting Fixture Maintenance
  • Inventory Management
  • Team Leadership
  • Multitasking and Organization
  • Safety Management
  • Trash Collection
  • Supply Ordering
  • Safety Procedures
  • Physical Site Security
  • Daily Cleaning and Sanitation
  • Team Collaboration
  • Task Concentration
  • Order Parts
  • General Housekeeping
  • Problem Detection and Resolution
  • Recordkeeping

Education

North Lawndale College Prep
Chicago, IL

High School Diploma

University Overview

Timeline

Event Staff
MotorCity Casino Hotel
08.2023 - 04.2024
Maintenance Worker
City Works Management
07.2023 - 12.2023
Cashier
Party City
10.2020 - 11.2022
Housekeeping
Knights Inn Hotel
03.2017 - 01.2019
Voluntary Tutor
Boys And Girls Club
09.2012 - 05.2015
North Lawndale College Prep
High School Diploma
Rolonda Polk