Romalia Parchment James
Lithonia,GA
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Hilton Garden Inn Hotel
Lithonia
07.2020 - Current
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Monitored inventory levels and ordered supplies as necessary.
- Created and implemented daily cleaning schedules for staff members.
Room Attendant
Action Staffing
Sandy Springs, Georgia
05.2017 - 07.2020
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
Education
GED -
Georgia Pedimont Technical
Clarkston, GA04-2025
Skills
- Staff evaluations
- Room occupancy verification
- Task assignment
- Employee evaluations
- Cleaning and sanitation
- Laundry operations
- Training and mentoring
- Room inspection
Timeline
Housekeeping Supervisor
Hilton Garden Inn Hotel
07.2020 - Current
Room Attendant
Action Staffing
05.2017 - 07.2020
GED -
Georgia Pedimont Technical