Romalis Mason
Customer Service Associate
Slidell,Louisiana
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business needs.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
9 2023 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Automotive Technician
Walmart
6 2023 - 8 2023
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Salesperson
Blue World Pools, Inc.
4 2023 - 5 2023
- Provided exceptional customer service, resulting in numerous positive reviews.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Insurance Agent
Globe Life Liberty National Division - The Mitchell Agencies
02.2023 - 04.2023
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Education
Bachelor of Science - Business Administration
The University of Southern Mississippi
Hattiesburg, MS 05.2001 -
Skills
- Team Collaboration
- Inventory Control
- Quality Assurance
- Stock replenishment
- Safety Regulations
- Problem Resolution
- POS System Operation
- Customer Support
- Cross-Functional Team Collaboration
- Changing Oil
- Strong Work Ethic
- Changing tires
Timeline
Insurance Agent
Globe Life Liberty National Division - The Mitchell Agencies
02.2023 - 04.2023
Bachelor of Science - Business Administration
The University of Southern Mississippi
05.2001 -
Customer Service Associate
Walgreens
9 2023 - Current
Automotive Technician
Walmart
6 2023 - 8 2023
Salesperson
Blue World Pools, Inc.
4 2023 - 5 2023
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