Roman Banda
Waco,TX
Summary
Knowledgeable Installer offering 18 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
17
17
years of professional experience
Work History
Lead Installer
Bulldog Auto Detailing
08.2022 - 09.2023
- Developed and executed layout and installation of electrical wiring and fixtures based on job terms and regulations.
- Operated tools, equipment, and machinery according to safety standards.
- Calculated materials and time needed for each job.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Shop Foreman
Brazos Valley Auto Concepts
09.2014 - 08.2022
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of shop equipment.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Cultivated professional working relationships with peers and supervisors.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Managed staff hiring, training and supervision.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Troubleshot equipment to reduce service calls and downtime.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Coordinated merchandising, promoted new products and increased brand awareness.
Shop Manager
Jack's Stereo
03.2007 - 08.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Supervised and managed shop operations and tasks.
- Managed automotive system and associated software to maintain accuracy and completeness of service invoicing.
- Interacted well with customers to build connections and nurture relationships.
Education
GED -
McLennan Community College
Waco, TX05.1994
Skills
- System Installations
- Schematics Interpretation
- Inventory Accountability
- Customer Service
- Project Estimation and Bidding
- Attention to Detail
- Product Inspection
- Time Management
- Troubleshooting and Testing
- Customer Relations
- Diagnostics and Troubleshooting
- Scheduling
Timeline
Lead Installer
Bulldog Auto Detailing
08.2022 - 09.2023
Shop Foreman
Brazos Valley Auto Concepts
09.2014 - 08.2022
Shop Manager
Jack's Stereo
03.2007 - 08.2014
GED -
McLennan Community College
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