Knowledgeable Installer offering 18 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
17
17
years of professional experience
Work History
Lead Installer
Bulldog Auto Detailing
08.2022 - 09.2023
Developed and executed layout and installation of electrical wiring and fixtures based on job terms and regulations.
Operated tools, equipment, and machinery according to safety standards.
Calculated materials and time needed for each job.
Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Shop Foreman
Brazos Valley Auto Concepts
09.2014 - 08.2022
Trained and coached employees to improve performance and skills.
Oversaw maintenance and repair of shop equipment.
Used hand and power tools, equipment, and instruments accurately.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Cultivated professional working relationships with peers and supervisors.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Built relationships with customers and managed accounts to drive revenue and profit.
Managed staff hiring, training and supervision.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Troubleshot equipment to reduce service calls and downtime.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Coordinated merchandising, promoted new products and increased brand awareness.
Shop Manager
Jack's Stereo
03.2007 - 08.2014
Managed inventory control, cash control, and store opening and closing procedures.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Supervised and managed shop operations and tasks.
Managed automotive system and associated software to maintain accuracy and completeness of service invoicing.
Interacted well with customers to build connections and nurture relationships.