ROMAN BRODIE

At Sailfish Splash Waterpark, I excelled as a Seasonal Customer Service Associate, leveraging my expertise in Customer Service relationships and problem resolution to enhance customer satisfaction significantly. My proactive approach and dedication to quality assurance fostered a supportive environment, driving team collaboration and achieving high customer satisfaction levels. I am 100% committed to every task given to me, cooperative to the objective of the goal, and I like to focus on ensuring great quality in my work to satisfy the customers the best.

• Sports Marketing and Entrepreneurship
• ServSafe Culinary Arts certification

In my various engagements, I am deeply committed to fostering inclusivity and ensuring everyone feels valued. One such initiative is my involvement with Best Buddies, where I enjoy sharing lunch and spending time with individuals with intellectual disabilities. This experience has taught me the importance of creating welcoming environments, where everyone can feel comfortable and appreciated. Additionally, I maintain a strong passion for my education, consistently striving for academic excellence, as demonstrated through my participation in the AICE Cambridge program. This college level curriculum has honed my work ethic and dedication to achieving the highest standards in my studies. I bring this same level of commitment to my interactions with others. Whether in a customer service role or in everyday conversations, I aim to create an atmosphere where customers feel at ease and confident to ask questions, knowing they can engage with me as they would with a friend. My enthusiasm for helping others, coupled with my strong academic focus and collaborative spirit, equips me to contribute positively in any setting, ensuring that everyone feels acknowledged and supported.

• National Honors Society, Promotes scholarships, service, leadership, and character.
• Martin County Basketball Team, Learned skills in responsibility and grit.
• Best Buddies, help make disabled and mentally challenged kids feel welcomed in our school and involved
• Culinary Arts Program, Fundraises/hosts events and cooks food for banquets.