Roman Gradillas
Home Depot
Brea,CA
1
Certification
7
years of professional experience
Goal-oriented supervisor with a proven track record in training teams and enhancing customer service. Expertise in staff management and time-efficient operations, driving team success and operational excellence.
Work History
Supervisor
7 Years 3 Months- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored new associates on product knowledge and customer service best practices.
- Streamlined inventory management processes, enhancing stock accuracy and availability.
- Led team meetings to communicate goals, performance expectations, and feedback effectively.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Implemented visual merchandising techniques to improve in-store presentation and customer engagement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Forklift certified
Department organization
Teamwork and collaboration
Multitasking Abilities
Time management
Effective communication
Customer relations
Certification
Forklift certified
Timeline
Supervisor
Home Depot
07.2019 - CurrentRead More
Sonora High School
High School Diploma
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