Roman Szozda

• Greeted customers and provided excellent customer service.
• Assisted customers in selecting golf equipment, apparel, and accessories that best suited their needs.
• Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop. Always tried to make each & every customer enter & leave the shop with a smile & a chuckle.

• Developed and implemented a new filing system to reduce paper clutter in the office.
• Created and maintained spreadsheets for tracking inventory and expenses.
• Organized and updated client contact information in database software.
• Provided customer service assistance by responding to inquiries via email, phone, or face-to-face interaction.
• Generated weekly reports on sales performance and customer feedback.
• Answered incoming calls from customers regarding product availability, pricing, delivery times.
• Participated in team meetings to provide updates on project progress or discuss new initiatives.
• Accepted constructive criticism from coaches and teammates to improve skills.
• Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.

Millwright technican for 34 years troubleshooting fixing mechcanical failures. Completing work order asigned & then helped others.