Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Romana Hussain

Mansfield,TX

Summary

Talented and Experienced Business Analyst with 7+ years of Professional Experience seeking to expand in the Workday Ecosystem. Professional Experience includes Configuration, Reporting, Project Management and Operations Management in both the HR and IT. Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

16
16
years of professional experience

Work History

Enterprise Systems Administrator

GM Financial
06.2018 - Current
  • Developed Custom Reports for HR Team in Workday for defined Fields with appropriate Security Group access
  • Scheduled Delivery of Outbound Custom Reports to SFTP Locations and Security Group Member Delivery
  • Configured Workday Business Processes for Condition Rules, Workflow Definitions and Notifications
  • Provided Advanced Custom Reports for IT teams for SOX and Audit Compliance such as Self-Elevation of Security and ESS changes other than the Employee themselves, Changes to Sensitive Domains and Business Processes
  • Assisted HR, IT and General Workday population on issues that are tracked in Trouble Ticketing System
  • Documentation of all Configurations, Reports and Integrations prior to move in to Production
  • Assisted with Testing of Configuration Changes, Data Integrity, Report Security prior to approval for Production.

Senior Business Data Analyst

GM Financial
03.2013 - 06.2018
  • Collaborate with stakeholders to monitor, support, and research data quality and cleanup efforts
  • Conducting Root Cause Analysis on Data Issues, facilitating comprehensive solutions
  • Analyze system and process issues and recommend strategies to resolve issues
  • Lead requirements analysis and verification, ensuring that requirement statements are complete
  • Assisted Leadership team (including C Level executives) in finalizing and closing out the Project
  • Case study of business operations and enhancement of business functionalities.

Business Systems Implementation Analyst

PayChex Inc
12.2011 - 03.2013
  • Developed Business Requirement Document (BRD) based on requirement gathering meeting with the customer team(s)
  • Worked with Paychex leadership team for sign-off and approvals
  • Configured Paychex system based on customer requirements for each module
  • Led technical meetings amongst various IT groups for single sign-on integration with the SalesForce.com and multiple 3rd party tools
  • Provided solutions to customers from both functional and technical aspect for customizations and reports needs
  • Partnered with Change and Release Teams to ensure DCs are ready for various CAB checkpoints
  • Led knowledge transfer sessions with the customer teams after go-live and provided after hours functional and technical support
  • Data Migrations (including creating flat files) from legacy to Paychex system using 3rd party middleware tool
  • Analyzed error log file for accuracy.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Business Systems Analyst

National Bank of Abu Dhabi
11.2008 - 06.2011
  • Gather, analyze, document, validate and communicate business requirements effectively- General project documentation (i.e
  • Meeting notes, drafting proposals)
  • General support through testing phases: researching issues, providing guidance on defect resolution
  • Other Project Support tasks as identified
  • Provided periodic project status updates to stakeholders on both internal and customer end
  • Presented status against deliverables.

Education

Skills

  • Software Deployment
  • Scripting Languages
  • Configuration Management
  • Disaster Recovery
  • Requirements Gathering
  • Compensation management
  • Issue Resolution
  • Benefits Administration

Accomplishments

  • Lead 5+ full life cycle implementations of multiple software for customer utilizing Waterfall and Agile (Scrum) methodologies in both a Technical and Project Management capacity.
  • Migrated customer data load (over 2 million records) from legacy systems to Paychex systems with minimal downtime and zero error ratio.
  • Created Custom Reports that were utilized by 5k+ users for their Compensation and Job History.
  • Developed multiple Custom Reports with Template Defined Data Fields for Integration with the Outbound Vendors increasing Data Transfer efficiency by 90%.
  • Setup Business Operational Model for multiple clients for Global Support for HR and IT services. 24x7x365 Enterprise System Model support with the utilization of Ticketing tools and Configuration Enhancement Updates.

Timeline

Enterprise Systems Administrator

GM Financial
06.2018 - Current

Senior Business Data Analyst

GM Financial
03.2013 - 06.2018

Business Systems Implementation Analyst

PayChex Inc
12.2011 - 03.2013

Business Systems Analyst

National Bank of Abu Dhabi
11.2008 - 06.2011

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Romana Hussain