Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Romanche Ongom

Chicago,IL

Summary

Enthusiastic worker dedicated to contributing to the success of the organization\'s mission. Known for being pleasant, hardworking, and reliable, with a strong emphasis on building positive relationships. Willing to take on any task necessary to support the team and achieve collective goals. Possesses exceptional interpersonal skills, enabling effective collaboration and communication with colleagues at all levels.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Consultant

Fedex Office
12.2023 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.

Overnight Stocker and Receiver

Krogers Grocery Store
04.2023 - 11.2023
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.


  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Package Handler

FedEx
04.2021 - 01.2023
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Fast Food Worker

McDonalds
01.2019 - 09.2019
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Passenger Service Agent

Prospect Airport Services
01.2018 - 06.2018
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Provided exceptional customer service to passengers, addressing concerns and resolving issues.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.
  • Announced flight status updates and information about gate changes over PA system.
  • Escorted handicapped passengers from terminal to aircraft.

Education

High School Diploma -

Disney II Magnet School
3900 N Lawndale Ave, Chicago, IL 60618
07.2020

Skills

  • Attention to Detail
  • Teamwork and Cooperation
  • Heavy Lifting
  • Safety Procedures
  • Product Restocking

Certification

Jumpstart certification from IBEW-NECA.

Timeline

Store Consultant

Fedex Office
12.2023 - Current

Overnight Stocker and Receiver

Krogers Grocery Store
04.2023 - 11.2023

Package Handler

FedEx
04.2021 - 01.2023

Fast Food Worker

McDonalds
01.2019 - 09.2019

Passenger Service Agent

Prospect Airport Services
01.2018 - 06.2018

High School Diploma -

Disney II Magnet School

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Romanche Ongom