Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Romelia Villalobos

Phoenix,AZ

Summary

Dedicated and hardworking individual with a strong work ethic, excelling in fast-paced environments while maintaining a positive attitude. Demonstrated ability to tackle challenges head-on and deliver results efficiently. Passionate about contributing to team success and continuously seeking opportunities for professional growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress Supervisor

Rancho De Tia Rosa
09.2023 - Current
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Shift Manager

Five Guys Burgers and Fries
03.2023 - 10.2023
  • I would get to open restaurant
  • Make preparation for the whole day including enough for night shift
  • Make sure lobby and restrooms were clean during shift
  • Count all cash registers before and after shift
  • Log amount earned into system
  • Keep team on track and send out to breaks.

Carhop/Customer Service

Sonic Drive-In
01.2021 - 08.2021
  • Answered customers questions about menu and promoted new items. Completed company training program in record time. Met sales time by encouraging customers to buy extra food items such as drinks, sides and desserts. Balanced orders on trays weighting over a few lbs and delivered them to cars.

Shift Supervisor

Wendy's
03.2020 - 12.2020
  • Supervising manager handle responsibilities both opening store and handling drawers with both caution and accuracy. Getting the store ready for opening and maintaining it neat during thr whole day. Assisting crew members with any problems and finding the solution and encouraging them to work together and maintain a fast and peaceful environment.

Cashier/Customer Service

Juliobertos
01.2019 - 12.2019
  • I quickly and accurately counted drawers at the start and end of every shift. Communicated with customers and crew member to solve any issue or problems. Trained team members on cash register and cash handling. Displayed new stock and rotated existing products. Attend to customers needs and provide them with a great time while being in the restaurant.

Education

Finished Part of Highschool

Skills

  • Bilingual
  • Food Service
  • Cash Handling
  • Inventory control
  • Shift Management
  • Supervising Experience
  • Cooking
  • Food Preparation
  • Cleaning Experience

Certification

- Food Handler Certification

- Servsafe certification

Languages

English, spanish - Fluent

Timeline

Waitress Supervisor

Rancho De Tia Rosa
09.2023 - Current

Shift Manager

Five Guys Burgers and Fries
03.2023 - 10.2023

Carhop/Customer Service

Sonic Drive-In
01.2021 - 08.2021

Shift Supervisor

Wendy's
03.2020 - 12.2020

Cashier/Customer Service

Juliobertos
01.2019 - 12.2019

Finished Part of Highschool

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