ROMEO LOPEZ JR.
Piscataway,NJ
Summary
Dynamic professional with a proven track record at Gotham FC, managing 750 Season Ticket Member accounts and generating $800,000 in revenue. Expert in Microsoft Dynamics CRM and excels in relationship-building, demonstrated through an 80% renewal rate. Skilled in digital marketing and cross-selling, consistently exceeding revenue goals.
Overview
10
10
years of professional experience
Work History
Member Services Executive
Gotham FC
Harrison, NJ
04.2022 - Current
- Managed 750 Season Ticket Member accounts, achieving an 80 percent renewal rate in the first campaign
- Generated $800,000 in revenue during the latest renewal campaign
- Provided prompt responses to inquiries, enhancing member satisfaction
- Built relationships through game day hosting, networking events, and one-on-one meetings
- Cross-sold ticket packages, maximizing revenue opportunities
Seasonal Operator
Mister Softee Of New Jersey
Piscataway, NJ
03.2015 - Current
- Operated and maintained mobile ice cream trucks, managing inventory and sales
Sales Academy Representative
New York Red Bulls
Harrison, NJ
04.2021 - 01.2022
- Sold Full and Partial Memberships, Group Packages, Premium options, and Youth Programs
- Exceeded weekly hustle metrics and assisted with game day operations
Digital Marketing Coordinator
Premier German Soccer Training
Watchung, NJ
05.2020 - 01.2021
- Developed email and online advertising campaigns
- Created and monitored content across social media platforms
Education
B.S. - Business Administration, Digital Marketing
Fairleigh Dickinson University
Madison, NJ11.2020
Associate of Arts - Liberal Arts
Raritan Valley Community College
Somerville, NJ05.2017
Skills
- HubSpot CRM
- Arctics Ticketing Systems
- Renewal campaigns
- Cross-selling
- Exceeding revenue goals
- Client retention
- Hosting events
- Account management
- Coordinating on-field events
- Fan engagement
- Campaign management
Accomplishments
- Certification in Google Analytics and Mimic Pro Digital Marketing (Stukent)
- Recognized for outstanding sales performance and customer service excellence.
Timeline
Member Services Executive
Gotham FC
04.2022 - Current
Sales Academy Representative
New York Red Bulls
04.2021 - 01.2022
Digital Marketing Coordinator
Premier German Soccer Training
05.2020 - 01.2021
Seasonal Operator
Mister Softee Of New Jersey
03.2015 - Current
B.S. - Business Administration, Digital Marketing
Fairleigh Dickinson University
Associate of Arts - Liberal Arts
Raritan Valley Community College
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