Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROMEO MAGSINO

Mount Prospect,IL.

Summary

Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Brand Ambassador Supervisor

Grabango
04.2022 - 09.2023
  • Engage with shoppers through face to face interactions at local events, and client sites/stores
  • Promote Grabango technology and provide world class customer service
  • Meet and exceed individual and team goals ⁃
  • Create training documents for potential and current team members, clients and potential clients
  • Educated clients on proper use of products and systems.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Create schedules for Brand Ambassadors
  • Understand client needs and offer solutions
  • Drive store launches by building relationships with the clients
  • Work closely with the client to ensure all aspects of Grabango is running at its peak operational performance
  • Maintained knowledge of current promotions and product features.
  • Monitored customer preferences to determine focus of sales efforts.

Google Territory Sales Manager

Mosaic North America
07.2018 - 04.2022
  • Drive increased sell through and market share for each store within a designated territory
  • Build relationship and interact with retail partners to share knowledge and build brand advocacy
  • Maintain highly visible and consistent presence
  • Ensure product display in-store is consistent with planogram guidelines
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Utilized metrics to modify low-performing sales and plans to increase effectiveness.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Google Associate Regional Manager

Premium Retail Services
10.2016 - 06.2018
  • Acts as liaison between field team and Google by overseeing day-to-day activities with deliverables, promotions, and other processes or assignments
  • Manages sales metrics for region/team for quarterly performance measures
  • Oversee management of region, territory, and budgets/expenses
  • Built positive and productive relationships with store and field leadership.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Modeled best practices for sales and customer service.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Established territory boundaries and distribution routes to maximize service quality.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Business Solutions Representative

Verizon/Frontier
10.2015 - 06.2016
  • Support business channels in an assigned geographical territory
  • Deliver exceptional and innovative business solutions
  • Hunting and prospecting for new business or growing existing accounts
  • Leverage expert consultative skills to identify customer complexities and recommend tailored solutions that meet their needs and drive success
  • Deep product expertise and a rich understanding of Verizon solutions
  • Generate new sales leads and analyze customer needs
  • Provide follow-up training for new business customers

LG Product Specialist

Marketsource
02.2015 - 05.2015
  • Maximize store sales and in-store presence
  • Establish brand advocacy through training and salesmanship
  • Build and maintain strong professional relationships with all in-store personnel that can be leveraged for increased sales
  • Serve as consultant to client to help improve profitability through increased sales volume
  • Educate and train locations on products, programs and promotions
  • Coordinate and conducts in-store sales days to drive product knowledge and sales growth
  • Ability to manage territory to specific sales numbers and business plans
  • Analyze data to identify sales trends and create actionable solutions

Retail Store Manager

T-Mobile USA
06.2008 - 07.2014
  • Focused on strategy and planning while developing and guiding the team by setting performance goals, motivating, delegating, coaching, and holding people accountable
  • Following day to day responsibilities including by not limited to recruiting and development, meeting and exceeding team and individual goals
  • Execute the processes and procedure that ensure all aspects of the location run fluently, keeping abreast of all evolving technology and to cultivate long term customer relationships.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Managed store organization, maintenance, and purchasing functions
  • Completed routine store inventories
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
  • Trained team members in successful strategies to meet operational and sales targets

Education

High School Diploma -

Maine Township High School South
Park Ridge
06.2003

Skills

  • Sales Expertise
  • Providing Feedback
  • Demonstrator Training
  • Relationship Management
  • Staff Training
  • Relationship Builder
  • Customer Service
  • Effective Communicator
  • Brand Development
  • Team Meetings
  • Personnel Development
  • Site Visits

Certification

Basset

Timeline

Brand Ambassador Supervisor

Grabango
04.2022 - 09.2023

Google Territory Sales Manager

Mosaic North America
07.2018 - 04.2022

Google Associate Regional Manager

Premium Retail Services
10.2016 - 06.2018

Business Solutions Representative

Verizon/Frontier
10.2015 - 06.2016

LG Product Specialist

Marketsource
02.2015 - 05.2015

Retail Store Manager

T-Mobile USA
06.2008 - 07.2014

High School Diploma -

Maine Township High School South

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ROMEO MAGSINO