Summary
Overview
Work History
Education
Skills
Timeline
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Romeo Upshaw

Bloomfield,NM

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
06.2021 - 02.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Science - Psychology

San Juan College
Farmington, NM
05.2025

High School Diploma -

Piedra Vista Highschool
Farmington, NM
05.2021

Skills

  • Beverage Preparation
  • Food inspection
  • Table Bussing
  • Order delivery practices
  • Food Running
  • Safe Food Handling
  • Hospitality service expertise
  • Sales Techniques
  • Sales expertise
  • Exceptional customer service

Timeline

Server

Texas Roadhouse
06.2021 - 02.2024

Associate of Science - Psychology

San Juan College

High School Diploma -

Piedra Vista Highschool

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Romeo Upshaw