Romika Harris
Houston,Texas
Summary
Driven Human Resource professional with proven expertise in workflow optimization and patient confidentiality, honed at Houston Methodist Willowbrook Hospital. Excelled in leveraging computer proficiency and critical thinking to enhance patient care and support team collaboration. Demonstrated commitment to maintaining privacy and improving care delivery, achieving significant improvements in patient flow and satisfaction. Collaborative individual with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Specialist/Unit Administrative Assistant
Houston Methodist Willowbrook Hospital
2011.08 - Current
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to post partum patients in hospital facility.
- Assisted nursing staff with completing daily rounds and answering calls.
- Provided prompt, polite and professional in-person and telephone customer service.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Greeted visitors and initiated triage processes for clients to streamline patient flow for 200-300 inpatient deliveries
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained privacy and patient confidentiality by complying with HIPAA policies.
Patient Care Technician
M D Anderson Cancer Center
2004.10 - 2011.07
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained clean and safe environment to promote patient safety and comfort.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT04.2024
Associate of Applied Science - Business Admin - Human Resource Specialization
Lone Star College System
Spring, TX05.2022
Skills
- Patient confidentiality
- Computer Proficiency
- Workflow Optimization
- Microsoft Outlook, Excel, PowerPoint, Word
- Clerical Support
- Critical Thinking
- Confidential Document Control
- Professional Written and Verbal Communication
- Excellent team collaboration
- Customer and client relations
- Business administration
- High volume incoming and outgoing call coordination
Affiliations
- Society for Human Resource Management
- National Society for Leadership and Success
- Black Ties for Culture
Certification
- Business Operations, Lone Star College - May 2022
- Business Administration Human Resource Specialty Track, Lone Star College May 2022
- Getting Talent Back to Work, SHRM - July 2, 2024
- Veterans at Work, SHRM - June 30, 2024
- Employing Abilities at Work, SHRM - June 29, 2024
- Human Resources: Understanding HR Systems Features and Benefits, LinkedIn - June 2024
- Human Resources: Administrative Human Resources, LinkedIn - June 2024
- Human Resources: Running Company Onboarding, LinkedIn - June 2024
- Human Resources: Payroll, LinkedIn - June 2024
Timeline
Patient Care Specialist/Unit Administrative Assistant
Houston Methodist Willowbrook Hospital
2011.08 - Current
Patient Care Technician
M D Anderson Cancer Center
2004.10 - 2011.07
Bachelor of Science - Human Resources Management
Western Governors University
Associate of Applied Science - Business Admin - Human Resource Specialization
Lone Star College System
- Business Operations, Lone Star College - May 2022
- Business Administration Human Resource Specialty Track, Lone Star College May 2022
- Getting Talent Back to Work, SHRM - July 2, 2024
- Veterans at Work, SHRM - June 30, 2024
- Employing Abilities at Work, SHRM - June 29, 2024
- Human Resources: Understanding HR Systems Features and Benefits, LinkedIn - June 2024
- Human Resources: Administrative Human Resources, LinkedIn - June 2024
- Human Resources: Running Company Onboarding, LinkedIn - June 2024
- Human Resources: Payroll, LinkedIn - June 2024
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