Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Romina Lopez Flores

Center Moriches,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Counter Server

Carlos Pizzeria
Manorville, NY
09.2022 - Current
  • Maintained a clean, organized and stocked work station.
  • Operated cash registers for transactions with customers.
  • Provided exceptional customer service by responding to customer inquiries promptly and professionally.
  • Upsold additional products when appropriate.
  • Completed daily opening and closing duties including cleaning counters and restocking supplies.
  • Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
  • Resolved customer complaints in a timely manner.

Aquatics Supervisor

Splish Splash Water Park
Calverton, NY
05.2021 - Current
  • Supervised lifeguards, swim instructors, and other aquatics staff members.
  • Trained new aquatics staff members on safety procedures and policies.
  • Resolved customer complaints regarding aquatic programs or services.
  • Documented aquatic staff disciplinary action and implemented corrective plans.
  • Assigned work to team members and evaluated performance against standards.
  • Helped recruit, hire and train department employees.

Sales Associate

Pacsun
Riverhead, NY
10.2021 - 01.2022
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.

Education

Associate of Arts - Business Management

Suffolk County Community College
Selden, NY

Skills

  • Product Knowledge
  • Customer Service
  • Resourceful
  • Excellent work ethic
  • Team Player

Certification

  • Lifeguard Instructor through Ellis & Associates.

Languages

Spanish
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Counter Server

Carlos Pizzeria
09.2022 - Current

Sales Associate

Pacsun
10.2021 - 01.2022

Aquatics Supervisor

Splish Splash Water Park
05.2021 - Current

Associate of Arts - Business Management

Suffolk County Community College

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Romina Lopez Flores