Romina Olivero
Davenport,FL
Summary
Friendly and multilingual professional with a strong background in customer service, sales, and front desk operations. Experienced in greeting guests, scheduling appointments, and managing high-volume guest interactions with professionalism and efficiency. Fluent in English, Spanish, and Portuguese, with the ability to connect easily with people from diverse backgrounds. Previous roles as a receptionist, server, and sales associate have developed excellent communication skills, attention to detail, and a strong customer-first approach. Eager to contribute a positive attitude, reliability, and a welcoming presence to a hotel front desk team.
Overview
3
3
years of professional experience
Work History
Sales Associate
GNC Live Well
Davenport, Fl
08.2024 - 05.2025
- Assisted customers in selecting health and wellness products to meet individual needs.
- Maintained knowledge of product lines and promotions to provide accurate information.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Organized stock and merchandise displays to enhance store aesthetics and accessibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Server
Bahama Breeze
Orlando, FL
06.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist
Nail Tech
Miami, FL
05.2022 - 01.2023
- Managed appointment scheduling and ensured efficient front desk operations.
- Supported customer inquiries and resolved issues in a timely manner.
- Managed front desk operations, ensuring efficient handling of client inquiries and appointment scheduling.
- Maintained organized filing systems for client records and service documentation.
- Assisted in processing payments and managing cash register transactions accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bussiness Management -
Valencia College
Orlando, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Exceptional customer service
- Cash handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Sales Associate
GNC Live Well
08.2024 - 05.2025
Server
Bahama Breeze
06.2024 - 04.2025
Receptionist
Nail Tech
05.2022 - 01.2023
Bussiness Management -
Valencia College