Romina Shaqja
New York,NY
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Operations Manager
Men's Wearhouse
New York, NY
07.2013 - 01.2025
- Recruited, hired, and trained crew members in project applications and customer service.
- Managed scheduling and inventory control to optimize operational efficiency.
- Oversaw operations of a large team, directing daily activities and long-term projects.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
Lead Teacher
Whiz Kids Academy
Bronx , New York
09.2012 - 06.2013
- Established developmentally appropriate classroom routines to enhance student engagement.
- Implemented positive reinforcement and effective communication for improved classroom management.
- Cultivated strong working relationships with teachers and parents to support student success.
- Demonstrated in-depth knowledge of 'The Creative Curriculum' aligned with NYC DOE standards.
Dental Receptionist
Painless Dental
Bronx , NY
05.2009 - 09.2012
- Greeted patients, assessed purpose of visit, and directed to appropriate staff.
- Managed incoming calls, scheduled appointments, and confirmed patient visits efficiently.
- Verified and updated patient information in system for accuracy.
.
.
- Adult & Elder I, NYU Langone Orthopedic Hospital
- Adult & Elder II, NYU Langone Brooklyn Hospital
- Adult & Elder III, NYU Kimmel Pavilion
- Maternity, NYU Langone Brooklyn Hospital
- Pediatric, NYU Kimmel Pavilion
- Psychiatric Mental Health, Phoenix House
- Leadership and Management, NYU Kimmel Pavilion- Emergency Department
- Community Health, NYU Langone Health Perlmutter Cancer Center.
Education
Bachelor of Science - Nursing
New York University
New York, NY05-2025
Bachelor of Arts - Sociology
Lehman College
Bronx, NY05-2022
Skills
- Patient monitoring
- Task prioritization
- ADL assistance
- Vital signs monitoring
- Basic nursing care
- Infection Control and PPE Compliance
- Cultural Competence
- Patient Advocacy
- Staff Development
- Performance Improvement
- Inventory Management
- Customer Service Management
- Time management
- Effective Communication
- Proficient in [Oracle]
- Adaptability in fast-paced settings
Certification
- Basic Life Support for Health Care Providers (BLS)
American Heart Association
New York, NY
Expires: January 2026
- Advanced Cardiac Life Support (ACLS)
American Heart Association
New York, NY
Expires: March 2027
Timeline
Operations Manager
Men's Wearhouse
07.2013 - 01.2025
Lead Teacher
Whiz Kids Academy
09.2012 - 06.2013
Dental Receptionist
Painless Dental
05.2009 - 09.2012
.
.
Bachelor of Science - Nursing
New York University
Bachelor of Arts - Sociology
Lehman College