Romina Torres Barcenas
Buena Park,CA
Summary
Proven to excel in high-volume environments, I significantly boosted beverage sales at Dolphin Lounge through innovative cocktail designs. My tenure in hospitality, underscored by exceptional customer service and strong multitasking abilities, showcases my dedication to cleanliness and efficiency. Renowned for reliability, I seamlessly blend hard skills like cash register operation with the soft skill of fostering warm customer relationships.
Overview
7
7
years of professional experience
Work History
Bartender
Dolphin Lounge
11.2024 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Cultivated warm relationships with regular customers.
Bartender
The Sundown Bar
10.2021 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Crew Member
McDonald's Restaurant
12.2018 - 04.2020
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Panda Express Restaurant
01.2018 - 10.2018
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Certificate - Cosmetology
Fullerton College
Fullerton, CA09.2023
High School Diploma -
Buena Park High School
Buena Park, CA05.2018
Skills
- Customer service
- Strong multitasking
- Cleanliness and hygiene
- Cash register operation
- Memory retention
- Food service
- Highly reliable
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Bartender
Dolphin Lounge
11.2024 - Current
Bartender
The Sundown Bar
10.2021 - 11.2024
Crew Member
McDonald's Restaurant
12.2018 - 04.2020
Crew Member
Panda Express Restaurant
01.2018 - 10.2018
Certificate - Cosmetology
Fullerton College
High School Diploma -
Buena Park High School
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