Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Ground Service Ramp Agent
Delta Air Lines, Inc
SeaTac
01.2023 - 10.2025
Loaded and unloaded luggage from aircraft, ensuring compliance with safety protocols to maintain operational standards.
Operated ground support equipment, facilitating timely aircraft servicing and minimizing delays.
Conducted pre-flight checks on equipment and vehicles for operational readiness.
Inspected cargo for proper labeling and documentation, ensuring readiness for loading and compliance with regulations.
Operated ground service equipment including tugs, belt loaders, containers, dollies and pushback tractors.
Ground Service Ramp Agent
Horizon Air
SeaTac
02.2022 - 01.2023
Assisted passengers with boarding and deplaning, facilitating smooth and timely transitions during flight operations.
Assisted passengers with boarding the plane by providing directions or assistance.
Conducted pre-flight checks on equipment and vehicles, ensuring operational readiness for flights.
Maintained clean and debris-free ramp areas, promoting safety and efficiency during aircraft takeoffs and landings.
Planned ahead for future arrivals by ensuring appropriate staff coverage was available for each flight.
Order Picker
Amazon
Kent
03.2020 - 12.2022
Fulfilled customer orders with speed to meet daily objectives.
Operated hand-held scanners to accurately locate and pick customer orders.
Organized and maintained warehouse inventory to streamline order fulfillment processes.
Cleaned and organized aisles, work stations, and floors to enhance operational productivity.
Department Manager
Walmart
Poulsbo
04.2015 - 02.2020
Managed daily operations, ensuring efficient workflow and productivity.
Managed daily operations, optimizing workflow and enhancing customer satisfaction.
Handled shift overstock and restocking while maintaining effective inventory control.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Posting –Accounts Receivable / Data Entry
Jarrow Industries, Inc.
Santa Fe Springs
12.2006 - 12.2007
Recorded and verified standard and complex coded and uncoded business and statistical data into system, ensuring accuracy and reliability.
Posted data into Process Pro / Batch Master program and generated daily inventory status reports for operational oversight.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sub Maintenance
Hawthorne School District
Hawthorne
05.2000 - 10.2007
Performed maintenance across ten schools, resolving repair and replacement needs to ensure safe and functional environments.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Certificate - MS Excel and Access
New Horizon
El Segundo, CA
12-2000
Some College Coursework Completed - Medical Terminology, Radiology Tech Program, Auto Tech, CIS, GED
El Camino College
Torrance, CA
Skills
Ramp operations
Baggage handling
Ground support
Logistics coordination
Load planning
Safety compliance
Heavy equipment
Equipment maintenance
Workflow optimization
Attention to detail
Customer service
Dependability
Shift adaptability
Weather adaptability
Excel
Data entry
References
Available Upon Request
Timeline
Ground Service Ramp Agent
Delta Air Lines, Inc
01.2023 - 10.2025
Ground Service Ramp Agent
Horizon Air
02.2022 - 01.2023
Order Picker
Amazon
03.2020 - 12.2022
Department Manager
Walmart
04.2015 - 02.2020
Posting –Accounts Receivable / Data Entry
Jarrow Industries, Inc.
12.2006 - 12.2007
Sub Maintenance
Hawthorne School District
05.2000 - 10.2007
Certificate - MS Excel and Access
New Horizon
Some College Coursework Completed - Medical Terminology, Radiology Tech Program, Auto Tech, CIS, GED