Rommel Morales
Miami,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
McDonald's
06.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Digitizer
Japs Logistics
01.2022 - 05.2022
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
Education
High School Diploma -
Alta Career Academy
10300 SW 72 Street, Suite 321 Miami FL 33173Timeline
Customer Service Associate
McDonald's
06.2022 - Current
Digitizer
Japs Logistics
01.2022 - 05.2022
High School Diploma -
Alta Career Academy
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