Rommy Fernandez
Homestead
Summary
Self-motivated Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
16
16
years of professional experience
Work History
Operations Manager
Oshkosh
Florida City
04.2025 - 04.2026
- Oversaw daily operations to ensure efficiency and compliance with company standards.
- Managed cross-functional teams to streamline workflows and enhance collaboration.
- Developed and implemented operational procedures to optimize resource allocation.
Manager
Guess
Miami
12.2024 - 04.2025
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and developed staff to enhance team skills and service quality.
- Oversaw inventory management to maintain optimal stock levels and product availability.
Visual Merchandising Manager
Old Navy
Miami
10.2018 - 11.2024
- Developed seasonal visual displays to enhance customer engagement and brand identity.
- Collaborated with store teams to implement merchandising strategies and guidelines effectively.
- Analyzed sales data to optimize product placement and inventory management techniques.
- Trained staff on visual standards and merchandising best practices for consistent execution.
- Coordinated store layout changes based on market trends and customer feedback for improved flow.
- Conducted regular audits of visual displays to maintain high standards of presentation quality.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
- Maintained inventory levels by monitoring stock levels at each location throughout the day.
- Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Prepared detailed reports on seasonal promotions highlighting successes and areas needing improvement.
- Organized promotional events to increase traffic flow in store, resulting in a 10% lift in sales.
- Presented updated floor plans and design strategy to store management.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Placed prices and descriptive signage to enhance displays and promote items.
- Monitored weekly, monthly and quarterly achievement goals.
Store Manager
Victoria's Secret & PINK
Miami
07.2014 - 04.2018
- Managed store operations, ensuring a seamless shopping experience for customers.
- Trained and mentored team members on product knowledge and customer service skills.
- Oversaw inventory management, including stock replenishment and visual merchandising standards.
- Coordinated staff schedules to ensure optimal coverage during peak business hours.
- Implemented sales strategies to enhance customer engagement and drive store performance.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Office Manager
Goal Insurance
Miami
06.2010 - 07.2014
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and meetings for executive team members.
- Provided competitive quotes on auto, home, boat, motorcycle, workers compensation and general liability insurance through various companies.
Education
Some College (No Degree) - Business
Miami Dade College
Miami, FLSkills
- Time management
- Leadership development
- Business administration
- Effective communication
- Problem solving
- Conflict resolution
- Team collaboration
- Sales strategy implementation
- Customer relationship management
- Staff training
- Visual merchandising
- Inventory management
- Operations management
- Marketing
- Health and safety compliance
- Performance evaluations
- Staff development
- Employee motivation
- Performance reporting
- Risk management
- Customer service
- Quality assurance and control
- Emergency response
- Goal setting
- Staff training and development
- Team leadership
Languages
English
Native/ Bilingual
A1
Spanish
Native/ Bilingual
A1
French
Limited
A1
Timeline
Operations Manager
Oshkosh
04.2025 - 04.2026
Manager
Guess
12.2024 - 04.2025
Visual Merchandising Manager
Old Navy
10.2018 - 11.2024
Store Manager
Victoria's Secret & PINK
07.2014 - 04.2018
Office Manager
Goal Insurance
06.2010 - 07.2014
Some College (No Degree) - Business
Miami Dade College