Rommy Malley
Tinely Park
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bockwinkel's at McClurg
Chicago, IL
11.2022 - Current
- Assisted in daily operations by coordinating schedules and managing team communications.
- Supported inventory management processes to ensure stock levels met operational needs.
- Participated in training sessions to enhance knowledge of company policies and procedures.
- Contributed to team meetings by providing insights on workflow improvements and efficiency.
- Developed familiarity with internal systems for tracking performance metrics and reporting outcomes.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager
Menards Inc. - Home Improvement
Chicago, IL
04.2021 - 11.2022
- Managed customer inquiries, ensuring timely and effective resolutions to enhance satisfaction.
- Collaborated with colleagues on project tasks, fostering a cooperative work environment.
- Organized documentation for compliance reviews, maintaining accuracy and completeness of records.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Store Manager
Walgreens
Chicago, IL
04.1999 - 03.2021
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage risks.
- Developed team schedules, enhancing staff productivity and maintaining optimal coverage.
- Trained and mentored employees, fostering a culture of continuous improvement and customer service excellence.
- Analyzed sales trends to implement effective merchandising strategies that increased foot traffic.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness and morale.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
Associate of Arts - Business Administration
Moraine Valley Community College
Palos Hills, IL12-1999
Skills
- Customer service
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Retail operations management
- Strategic planning
- Budgeting and finance
- Staff development
Certification
- Ptcb
Timeline
Assistant Manager
Bockwinkel's at McClurg
11.2022 - Current
Assistant Manager
Menards Inc. - Home Improvement
04.2021 - 11.2022
Store Manager
Walgreens
04.1999 - 03.2021
Associate of Arts - Business Administration
Moraine Valley Community College