Romney Patton
Orem,UT
Summary
Proven Manager and Secretary with a track record of enhancing customer satisfaction and managing office operations at Triple L Feed and Supply and for the Church of Jesus Christ of Latter-day Saints. Experienced in office administration and verbal communication, adept at maintaining confidentiality and optimizing team performance. Successfully managed project delivery and resolved conflicts, significantly improving service delivery and team agility.
Overview
3
3
years of professional experience
Work History
Secretary
Church Of Jesus Christ Of Latter Day Saints
05.2023 - 12.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Manager
Triple L Feed and Supply
01.2021 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts.
- Managed project delivery processes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Business
Utah Valley University
Orem, UT05.2028
High School Diploma -
Marana High School
Marana, AZ05.2021
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Calendar Management
- Confidentiality understanding
- Schedule Management
- Complex Problem-Solving
- Multi-Line Phone Systems
- Supply Ordering
Hobbies
I have enjoyed hunting and fishing with friends and family for many years.
Languages
French
Native or Bilingual
Timeline
Secretary
Church Of Jesus Christ Of Latter Day Saints
05.2023 - 12.2023
Manager
Triple L Feed and Supply
01.2021 - 11.2021
Bachelor of Science - Business
Utah Valley University
High School Diploma -
Marana High School
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