Romon Zanders
Tampa,FL
Summary
Dynamic Loan Specialist showcasing exceptional customer assistance and banking knowledge. Presenting financial solutions and managing loan life cycles, while excelling in effective communication and leadership. Demonstrated ability to exceed customer satisfaction goals and foster meaningful relationships.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Loan Specialist
Bank of America
02.2020 - 01.2022
- Present financial solutions, based on customer needs, that meet their goals
- Present customers with optional insurance products
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
- develop new relationships and maintain existing relationships working with customers throughout the loan process and loan life cycle
- Educate customers on the terms and conditions of their loan to ensure a clear understanding
- Learn how to utilize credit underwriting techniques and sales tools
Education
Hillsbough Community College
Tampa, FL 09.2024 - 05.2026
High School Diploma -
Gaither High School
Tampa, FL05.2020
Skills
- Customer Assistance
- Telephone and email etiquette
- Effective Communication
- Fast and effective learner
- Team player
- Passion and drive
- Problem-solving
- Effective leadership
Timeline
Hillsbough Community College
09.2024 - 05.2026
Loan Specialist
Bank of America
02.2020 - 01.2022
High School Diploma -
Gaither High School
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