Valet Captain coordinating guest vehicle flow, lobby support, and room-delivery service in a busy hotel setting. Oversees safe parking, manual transmission driving, and prompt vehicle retrieval while keeping guests informed and comfortable. Supports front desk coverage, luggage handling, and service recovery during peak periods.
Work History
Server
4 Years 2 Months
Hyatt | 05.2022 - 07.2026
Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
Managed dining area operations, maintaining cleanliness and organization throughout service shifts.
Assisted in menu planning by providing feedback on guest preferences and trends.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.