Ron Johnston
Beaver,United States of America
Overview
21
21
years of professional experience
Work History
Transportation Security Manager, SV-1802
Dept. of Homeland Security
Pittsburgh, US
03.2023 - Current
- Tracked daily staffing and prepared reports for senior leadership to ensure continuity of operations, incorporating predictive analytics, passenger forecasts, and historical data.
- Managed a team as a first-line supervisor, assigning work, setting priorities, and reviewing performance of subordinates; approved leave; coached and developed employees; recommended corrective or disciplinary actions; assisted in budget planning and projected short-term needs; managed projects within assigned resources; resolved routine problems impacting organizational objectives; and coordinated with customers outside the immediate organization when required.
- Managed work schedules to provide adequate coverage for checkpoint operations.
- Managed e-performance, training checklists, and operational checklists within AIM to ensure compliance with operational directives.
- Actively monitor payroll anomalies within ETAS, making timecard corrections, approving/disapproving leave requests properly, and correcting/approving timecards to ensure payroll is completed in a timely manner.
- Prepared correspondence regarding employee performance and disciplinary action while complying with collective bargaining agreements and Human Capital guidance.
- Recognized and understood customer service needs of traveling public, balancing these with safety and security priorities.
- Work cooperatively with airport stakeholders in furtherance of the TSA mission.
- Monitored individual performance and communicated frequently to promote screener development.
Supervisory Transportation Security Officer, SV-1802
Dept. of Homeland Security
Pittsburgh, US
01.2017 - 03.2023
- Implemented security screening procedures aligned with TSA objectives to protect the traveling public from deadly or dangerous objects.
- Directed and managed subordinate employees, prioritizing tasks, assigning responsibilities, and monitoring performance to ensure operational effectiveness.
- Communicate and reinforce EEO policies and programs in all areas of responsibility, including selection, training, and promotion; foster a work environment where all employees are treated equitably; and, ensure that TSA employment policies, procedures, and practices are effectively administered.
- Hear and resolve employees' grievances and refer those matters that cannot be resolved to superiors.
- Guided staff in resolving complex technical issues, enhancing team problem-solving capabilities.
- Project a positive image and respond to inquiries from staff, airlines, airport/transportation terminal employees, and passengers and other individuals in a professional and courteous manner.
- Represent airlines, other transportation companies, airports, etc., when taking passenger complaints; provide passengers with appropriate incident reports for lost or damaged property or personal injury.
Lead Transportation Security Officer, SV-1802
Dept. of Homeland Security
Pittsburgh, US
11.2011 - 01.2017
- Implement security-screening procedures that are central to Transportation Security Administration (TSA) objectives that will serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft.
- Performed security screening of passengers, baggage, and cargo at designated checkpoints.
- Oversee the screening checkpoint on a day-to-day basis to include equipment with personnel.
- Monitor the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers.
- Schedules an adequate number of screener personnel to provide for efficient and effective screening of all persons, their baggage and cargo.
- Train or arrange for the technical training of team members, monitors and reports on the status and progress of work.
- Duties include identifying, distributing and balancing workload and tasks among employees in accordance with established workflow and skill level.
- Resolved informal employee complaints and referred formal grievances to appropriate management officials for further action.
- Coached and facilitated team initiatives, building consensus among members to enhance collaboration and effectiveness.
- Represent the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, etc.)
- Participate in information briefings concerning security-sensitive or classified information.
Master Coordination Center Officer, SV-1802
Dept. of Homeland Security
Pittsburgh, US
09.2009 - 11.2011
- Analyze data and make a risk/threat assessment to identify interrelationships including those that relate to the affected mode(s) of transportation.
- When responding to critical security incidents, apply standard operating procedures designed to minimize loss of life, property damage, and other resources.
- Ensure the chain of command is aware of ongoing activities and recognize the need to call to their attention important new information which may require further examination or action.
- Gather, analyze, and evaluate data from a variety of available sources.
- Maintained effective working relationships with TSA entities, including headquarters and airport operations, to enhance collaborative response efforts.
- Performed specific program responsibilities to support the Coordination Center, using practical judgment during work activities.
- Assist in the coordination and distribution of communications and special operations events including, but not limited to, screening Tests, Aviation Direct Access Screening Program (ADASP), SPOT, media events, screening exemptions and special events screening.
- Incidents outside of normal standard operating procedures are referred to the appropriate staff member for resolution.
- The purpose and extent of each contact may be different, requiring the identification of the role and authority of the party and the determination of the best resource for response.
- Participated in team functions to support planning, development, and coordination of COOP segments for airport operations, ensuring continuity of essential functions during emergencies.
- COOP work requires evaluating crisis management plans in support of the continuation of essential functions and key personnel; vital records/data; logistics, and telecommunications support for emergency operations which may involve natural disasters, military or terrorist attacks, technological emergencies or other emergencies that may seriously degrade or threaten the national security of the United States.
- Coordinated and tracked the readiness status, maintenance, and distribution of technical equipment and government property within airport operations.
Transportation Security Officer, SV-1802
Dept. of Homeland Security
Las Vegas, US
08.2005 - 09.2007
- Implemented security-screening procedures central to Transportation Security Administration objectives, protecting traveling public by preventing deadly or dangerous objects from being transported onto aircraft.
- Oversaw movement of passengers through checkpoints to facilitate efficient screening process.
- Supported security personnel by facilitating the efficient screening of passengers, baggage, and cargo.
- Communicated issues related to weaknesses in security screening to supervisors for timely resolution.
- Attended briefings on security-sensitive or classified information to stay informed.
Education
Some College Coursework Completed - Criminal Justice
Gannon University
Erie, Pennsylvania01-1998
Skills
- Compliance oversight
- Risk assessment
- Threat detection
- Performance monitoring
- Predictive analytics
- Data analysis
- Schedule management
Registered For Selective Service
Yes
Veterans Preference
No
Personal Information
Citizenship: United States of America
Timeline
Transportation Security Manager, SV-1802
Dept. of Homeland Security
03.2023 - Current
Supervisory Transportation Security Officer, SV-1802
Dept. of Homeland Security
01.2017 - 03.2023
Lead Transportation Security Officer, SV-1802
Dept. of Homeland Security
11.2011 - 01.2017
Master Coordination Center Officer, SV-1802
Dept. of Homeland Security
09.2009 - 11.2011
Transportation Security Officer, SV-1802
Dept. of Homeland Security
08.2005 - 09.2007
Some College Coursework Completed - Criminal Justice
Gannon University