Tyrecia Waggoner

As part of the Transportation Security Administration, I play a key role in ensuring passenger safety, and maintaining the smooth operation of transportation systems. I conduct thorough screenings and closely monitor activities to mitigate security risks, while upholding TSA standards and providing a professional and positive experience for travelers.

• Monitor and secure access control points, managing terminal entry and exit zones to prevent unauthorized access, and ensure safe operations.
• Utilize advanced screening technologies to identify prohibited items in passenger baggage, cargo, and on individuals, ensuring strict compliance with TSA policies and protocols.
• Conduct thorough physical searches, property inspections, and respectful pat-downs to safeguard passenger privacy, and maintain high security standards.
• Remain composed and decisive in high-pressure environments, quickly assessing and mitigating security risks, while navigating distractions effectively.
• Collaborate as a key member of the Scheduling Committee, facilitating open communication between employees and management to refine scheduling processes, resolve concerns, and boost operational efficiency.

Key Achievements:

• Leveraged risk-based security screening protocols to proactively detect and address threats, ensuring operational efficiency, and adapting seamlessly to dynamic challenges.
• Recognized for exemplary adherence to Standard Operating Procedures (SOPs), and delivering exceptional passenger service, fostering a secure and welcoming travel environment.

As an Unarmed Dispatcher, I ensured operational efficiency and safety by coordinating timely responses, directing security personnel, and managing advanced technological systems. This role required exceptional multitasking, precision, and clear communication to resolve incidents effectively, and maintain seamless operations.

• Coordinated emergency and non-emergency responses, dispatching police, fire, and parking enforcement personnel to ensure rapid resolution of incidents, and minimize response times.
• Monitored CCTV systems to identify safety hazards, guiding contracted security officers in mitigating risks, and preventing potential incidents.
• Maintained detailed records of operational activities, utilizing advanced Computer-Aided Dispatch (CAD) systems to ensure precise reporting and compliance with organizational standards.
• Managed incoming calls and radio communications, prioritizing urgent tasks, and facilitating efficient information exchanges to resolve incidents quickly.
• Processed parking violation complaints across multiple channels, adhering to regulatory standards, and delivering accurate documentation to support compliance efforts.

Key Achievements:

• Streamlined response protocols, reducing incident response times by 20%, and enhancing the team’s ability to address emergencies efficiently.
• Earned recognition from management for quickly mastering job responsibilities and seamlessly adapting to the work environment, boosting team productivity, and overall success.

As a Correctional Officer, I upheld safety, security, and order by managing daily operations with precision and care. I monitored inmate activities, enforced institutional policies, and swiftly addressed disruptions to maintain a stable and well-functioning environment.

• Supervised inmate movements across chow halls, recreational areas, and living quarters, ensuring adherence to institutional regulations, while maintaining order and safety.
• Led and documented regular headcounts, achieving 100% inmate accountability and facilitating seamless facility operations.
• Conducted detailed inspections of living areas and perimeters, identifying and removing contraband to proactively mitigate potential security risks.
• Prepared comprehensive incident and activity reports, improving operational transparency and ensuring regulatory compliance.
• Escorted high-risk inmates safely to court hearings, medical appointments, and classification reviews, adhering to stringent security protocols to prevent incidents.
• Secured external medical assignments, monitoring personnel, and facility access to safeguard public safety, and maintain strict oversight.
• Executed inmate transport operations as the trailing escort vehicle officer, equipped with firearms and ballistic vests, ensuring secure and efficient transfers.

Key Achievement:

• Optimized transport operations by streamlining communication protocols between escort vehicles and control rooms, reducing delays, and enhancing efficiency.