Ronald Mattox
Yulee
Summary
To obtain a Security Officer position that will utilize my skills and expertise and allow me to broaden my work experience and gain new skills utilizing my State of Florida Class D Security Officer License and State of Florida Class G Statewide Firearm License.
Among first class of Transportation Security Officers hired by the Transportation Security Administration to federalize Jacksonville International Airport in 2002 and worked at Jacksonville International Airport for twenty-three (23) years. I have demonstrated experience as a Transportation Security Officer in the screening of passengers, baggage, cargo, and access control. I have proven skills in solving problems, leading teams, and managing staff. Strong administrative skills; able to manage office workload, prepare correspondence, maintain records, and coordinate events. I am proficient using Microsoft Office, Excel, Power Point, and Outlook. Maintain excellent interpersonal, verbal, and written communication skills. I completed online courses for State of Florida Class D and Class G Licenses on November 21, 2025 and completed my qualification for 9 mm handgun on December 15, 2025. I have a current State of Florida Class D Security Officer License and State of Florida Class G Statewide Firearm License. I have a current Transportation Worker Identification Credential (TWIC). I have a valid Florida Class E Driver’s License.
Security professional with proven track record in transportation security, adept at safeguarding passenger and cargo safety. Known for fostering teamwork and achieving operational efficiency, adaptable to dynamic environments. Proficient in threat assessment and regulatory compliance, dependable and flexible in meeting security needs.
Overview
23
23
years of professional experience
Work History
Transportation Security Officer, SV-1802-F
Department of Homeland Security
09.2002 - 10.2025
- Discovered, prevented, and dealt with threats to aviation security through complete screening of passengers, carry-on baggage, checked baggage, and cargo, supporting TSA mission of protecting the traveling public and ensuring freedom of movement.
- Implemented security screening procedures central to TSA objectives, identifying any deadly or dangerous objects and preventing them from being transported onto an aircraft.
- Performed pat-down searches and screened and reviewed passenger identification and ticket information.
- Maintained focus in stressful environment, staying alert to potentially lethal devices and threats.
- Made effective decisions in crisis and routine situations.
- Technically proficient at operating the Walk-through Metal Detector, Analogic CTX-ray machine, Advanced Imaging Technology equipment, Barringer Explosive Threat Detection equipment, Hand-held Metal Detector, 9800 Explosive Detection System, CT-80 Explosive Detection System.
- Transportation Security Administration, Jacksonville International Airport
Behavior Detection Officer
Department of Homeland Security
09.2002 - 10.2025
- Relied upon seasoned experience and knowledge of work and governing law, regulations, policy, and procedures to independently complete the majority of work without need to refer issues to a superior for a decision.
- Maintained knowledge of TSA Screening Passengers by Observation Techniques (SPOT) Program Standard Operating Procedures, as well as, TSA Passenger and Baggage Screening Standard Operating Procedures, TSA Aviation Operation Directives, and Airport Bulletins.
- Performed passive observation and engaged in voluntary encounters with the public to determine whether individuals may be involved in suspected criminal and/or terrorist activities.
- Developed an understanding of the anticipated composition of travelers associated with flights, or other modes of transportation, the behaviors to be expected and assessed deviations from those behaviors.
- Assessed multiple individuals simultaneously and used defined methods to detect unusual behavior.
- Used established factors to determine whether elevated suspicion existed that might indicate an individual was involved in activities related to potential criminal or terrorist activities.
- Referred individuals for additional screening through, casual conversation, selectee screening, and/or Law Enforcement Officer Intervention.
- Worked closely with team members to assess individuals, document identified behaviors as the basis for referrals, and prepared incident reports when law enforcement was involved.
- Ensured that superiors were aware of all ongoing activities, lead other Behavior Detection Officers in performance of work, and coordinated program activities.
- Transportation Security Administration, Jacksonville International Airport
Risk Emphasized Flights Screening and Random Additional Screening
Department of Homeland Security
09.2002 - 10.2025
- Participated, as assigned, to perform Risk Emphasized Flights Screening of flights departing from Jacksonville International Airport.
- Random Additional Screening is conducted during a Risk Emphasized Flight screening and can consist of Open and Look Searches of Passenger Carry-on baggage, Full Body Pat downs of Passengers, Identification and Boarding Pass checks, and Aircraft Physical Inspections.
- These screenings are conducted at an Airline Boarding Gate in the Sterile Area of the Airport Terminal.
- Random Additional Screening can also be conducted on Employees entering the Sterile and/or Secure Areas of the Airport.
- Random Additional Screening is also conducted inside the Cargo Areas of the Airport.
- Participated, as assigned, to perform Vehicle Inspections of all vehicles and personnel entering the Vehicle Gates and Loading Dock area of the Airport.
- Participated, as assigned, to conduct Perimeter Fence Line Inspections along Secure Areas of the Airport.
- Completed all paperwork to log Risk Emphasized Flight Screening and Random Additional Screening activities.
- Transportation Security Administration, Jacksonville International Airport
Communications/Customer Service
Department of Homeland Security
09.2002 - 10.2025
- Built customer rapport and trust through professional and courteous communications.
- Answered questions and resolved simple, informal complaints of employees and traveling public; and referred others to supervisor or appropriate official.
- Participated in information briefings on security-sensitive information, and relayed information to co-workers as needed.
- Maintained communication with supervisors regarding issues that might reveal weaknesses or vulnerability of security screening discovered during screening duties.
- Represented team in communications with supervisor to obtain resources and supplies or equipment repairs.
- Maintained logs and time sheets including records of confiscated contraband and lost-and-found items.
- Transportation Security Administration, Jacksonville International Airport
Oral/Written Communication
Department of Homeland Security
09.2002 - 10.2025
- Communicated with team members concerning observed individuals’ behavior by using both verbal and non-verbal means.
- Referred individuals for selectee screening and used casual conversation techniques to resolve individuals’ observed behavior.
- Prepared written Referral Report to document identified behaviors as basis for referral.
- Developed preliminary incident information for Law Enforcement Officers and superiors, assisted Law Enforcement Officers with investigation, and wrote Incident Reports for submission to superiors.
- Transportation Security Administration, Jacksonville International Airport
Education
High School Diploma -
Great Mills High School
Great Mills, Maryland06.1983
Continuation Education Training - undefined
TSA
9 mm Handgun Qualification
Florida Security School, LLC
Ft. Lauderdale12.2025
Florida Class D and Class G Security Officer License Class - undefined
Florida Security School, LLC
Ft. Lauderdale11.2025
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
- Security equipment operation
- Customer relations skills
- Procedure implementation
- Emergency preparedness
- Firearm handling
Languages
English
Native or Bilingual
Licenses And Credentials
- State of Florida Class D Security Officer License
- State of Florida Class G Statewide Firearm License
- Florida Class E Driver’s License
- Transportation Security Worker Identification Credential (TWIC)
Personal Information
Driving License: Florida Class E Driver’s License
Timeline
Transportation Security Officer, SV-1802-F
Department of Homeland Security
09.2002 - 10.2025
Behavior Detection Officer
Department of Homeland Security
09.2002 - 10.2025
Risk Emphasized Flights Screening and Random Additional Screening
Department of Homeland Security
09.2002 - 10.2025
Communications/Customer Service
Department of Homeland Security
09.2002 - 10.2025
Oral/Written Communication
Department of Homeland Security
09.2002 - 10.2025
Continuation Education Training - undefined
TSA
9 mm Handgun Qualification
Florida Security School, LLC
Florida Class D and Class G Security Officer License Class - undefined
Florida Security School, LLC
High School Diploma -
Great Mills High School