Ron King
Morrison Healthcare
New Orleans,LA
1
Certification
14
years of professional experience
Dedicated Patient Services Manager with a proven track record of enhancing patient retention and ensuring compliance with healthcare regulations. Expert in fostering teamwork and improving office productivity.
Accomplished professional with a strong background in patient services management. Recognized for effective communication and problem-solving skills, driving productivity improvements and ensuring high-quality patient care.
Work History
Patient Services Manager
5 Years- Ensured compliance with healthcare regulations and standards in all patient services operations.
- Increased patient retention rates by providing exceptional customer service and addressing concerns promptly.
- Managed department budget effectively, making necessary adjustments to control costs while maintaining quality patient care.
- Implemented policies and procedures to ensure compliance with healthcare regulations, maintaining a safe environment for patients and staff.
- Improved employee morale by fostering a positive work environment that encouraged teamwork and open communication among staff members.
- Evaluated staff performance regularly, identifying areas for improvement and implementing targeted development plans.
Banquet Steward
1 Year 9 Months- Enhanced guest satisfaction through attentive service, addressing requests promptly during events.
- Utilized strong communication skills to relay critical information between kitchen staff, servers, and event organizers efficiently.
- Assisted in the creation of eye-catching buffet displays that enhanced the visual appeal of food offerings at events.
- Coordinated with team members effectively for seamless service delivery during high-pressure situations.
- Managed the flow of dishes from kitchen to banquet halls, maintaining optimal serving temperatures and presentation.
- Balanced multiple tasks simultaneously without compromising quality or efficiency during peak hours of operation.
- Provided support to catering staff, facilitating smooth event operations and guest satisfaction.
Loss Prevention Officer
4 Years 8 Months- Conducted routine surveillance to identify and prevent theft or suspicious activities.
- Collaborated with security team to enhance incident response protocols and training programs.
- Monitored access control systems to ensure secure entry points throughout the property.
- Investigated incidents of loss, documenting findings and recommending corrective actions.
- Completed incident reports and activity logs for accurate, current records.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Education
GED
Skills
Patient relations
Productivity improvement
Office management
Payment collection
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Languages
English
Full Professional
Timeline
Patient Services Manager
Morrison Healthcare
06.2021 - CurrentRead More
Banquet Steward
Hotel Monteleone
09.2019 - 06.2021Read More
Loss Prevention Officer
Ritz-Carlton
04.2012 - 12.2016Read More
LaPlace High
GED
Read More