Ron Retych
Chagrin Falls,OH
Summary
Motivated, trusted, and quick learner. My interests and experience give me the flexibility to be productive in most any environment.
Experienced with inventory management, customer service, and order processing. Utilizes detailed knowledge of parts and systems to ensure accurate and timely fulfillment. Track record of fostering strong customer relationships and maintaining organized stockrooms.
Professional parts specialist with strong expertise in inventory management, customer service, and automotive systems. Known for effective teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Proficient in identifying parts, managing stock, and facilitating efficient transactions. Reliable, results-driven, and skilled in fostering collaborative environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Parts Counter Person
Liberty Ford Aurora
2024.11 - Current
- Provided front-counter and internal support to technicians, service advisors, and retail customers by accurately identifying and selling automotive parts and accessories.
- Used electronic parts catalogs and dealership management systems to research part numbers, pricing, availability, and substitutions.
- Processed parts orders, invoices, returns, warranties, and special orders with a high level of accuracy.
- Maintained inventory control through receiving, stocking, labeling, cycle counts, and bin organization.
- Coordinated with service and sales departments to ensure timely parts availability and efficient repair completion.
- Delivered knowledgeable customer service and technical product support in a fast-paced, high-volume environment.
- Followed dealership procedures, safety standards, and manufacturer guidelines.
- Assisted customers in selecting appropriate parts and accessories for vehicles.
- Maintained accurate inventory records using dealership management software.
- Processed incoming shipments and organized stock on shelves efficiently.
Automotive Service Technician
Conrads
2022.12 - 2024.01
- Hired at entry level technician and quickly achieved the skills to perform vehicle inspections, routine vehicle maintenance to include oil changes, tire rotations, coolant, brake fluid, and transmission changes.
- Additionally, I learned alignment, general diagnostics, brake and suspension repair to include general shop organization.
Flatbed Tow Truck Operator
Emerines Towing Inc
2017.05 - 2020.02
- Performed broken vehicle towing on flatbed tow truck
- Safely loaded broken vehicles and safely secured them with necessary safety equipment
- Performed roadside assistance services to customers on roadways and freeways.
- Provided customers with fuel delivery, lockouts, jump starts, installing spare tires, etc
- Performed winch out services to vehicles that went off the roadway or got stuck in multiple places.
- Safely navigated and drove a 21FT flatbed tow truck on roadways, freeways, and driveways
- Interacted with customers in a professional and courteous manner.
- Performed other various tasks on down time including but not limited to: cleaning, washing, and maintaining tow truck, cleaning, organizing shop and office on down time and successfully maintaining my paperwork, and records.
Banker/Teller
US Bank
2011.10 - 2014.11
- Processed teller transactions such as deposits, payments, and cashing of checks.
- Selling certain products to help benefit our customers.
- Process loans, opening various types of accounts.
- Provide exceptional customer service to each of our customers.
- Other various duties such as collecting certain information/documents for loans and other types of products.
- Counting cash, and keeping my drawer in balance.
- Light cleaning of the work area.
Credit Repair/Junior Loan Processor/Admin Assistant
CREFCO
2010.01 - 2011.10
- Ordered and tracked verifications of employment, verifications of rent and verifications of deposits
- Contacted clients with the steps to repairing their credit; included constant follow up
- Locating companies in the clients area for home inspections, termite inspections and other inspections required
- Responsible for faxing, phone service and uploading of documents into the mortgage software system
- Assisted the senior loan processor on anything they required
Customer Service
Sears Hardware
2009.05 - 2010.01
- Greet customers; assist in finding products
- Explain the products and consumer use
- Operate cash register
- Maintain Inventory
- Unloading trucks
- Keeping store and shelves organized and clean
Painter / Laborer
Case Painting & Staining
2008.05 - 2008.12
- General labor tasks such as masking, protecting valuables from spatter, hanging plastic over windows, plants and exterior fixtures to ensure a quality job for the customer.
- Provided customer service touch ups to any areas where the client had concern.
- Provided final finishing of exterior and interior walls, ceilings, soffits, gutters, trim, and eves to ensure the home was protected for the term of the project guarantee.
Automotive Porter
Sunnyside Saturn
2008.01 - 2008.05
- Detailed cars to exceed customer expectations.
- Post service of vehicles.
- Maintain the cleanliness and organization of shop and work area.
Education
Certificate -
Power Sport Institute
Cleveland, OH02.2008
Graduate - undefined
ECOT – Electronic Classroom of Tomorrow
Columbus, OH07.2005
Skills
- I have good computer skills with all Microsoft programs to include computer networking
- I enjoy riding motorcycles, and personal watercraft
- I am a hands-on individual and am motivated to complete tasks/assignments
- I work well as a team member but have no difficulty working alone
- I enjoy interacting with customers and providing the help they require
- Vendor relations
- Ordering parts
- Improving customer satisfaction
- Invoice processing
Certification
Forklift Operator Certification
Timeline
Automotive Parts Counter Person
Liberty Ford Aurora
2024.11 - Current
Automotive Service Technician
Conrads
2022.12 - 2024.01
Flatbed Tow Truck Operator
Emerines Towing Inc
2017.05 - 2020.02
Banker/Teller
US Bank
2011.10 - 2014.11
Credit Repair/Junior Loan Processor/Admin Assistant
CREFCO
2010.01 - 2011.10
Customer Service
Sears Hardware
2009.05 - 2010.01
Painter / Laborer
Case Painting & Staining
2008.05 - 2008.12
Automotive Porter
Sunnyside Saturn
2008.01 - 2008.05
Graduate - undefined
ECOT – Electronic Classroom of Tomorrow
Certificate -
Power Sport Institute