Summary
Overview
Work History
Education
Skills
Timeline
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Ron Stone

Springfield

Summary

Strong leadership skills with a proven track record at Innovative Greenleaf Solutions, adept in customer relations and delivery tracking. Elevated client satisfaction and sales revenue through strategic planning. Skilled in fostering long-term relationships and executing efficient business processes, showcasing a blend of hard and soft skills for impactful results.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

34
34
years of professional experience

Work History

Delivery Coordinator

Innovative Greenleaf Solutions
08.2022 - Current
  • Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
  • Inspected merchandise for damage and accuracy against order documents.
  • Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
  • Consulted with customers about delivery and order preparation requests.

Front End Manager

Blue Room Comedy Club
05.2021 - 02.2024
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored adherence to safety protocols within the front-end area, ensuring compliance with company policies as well as local regulations.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Owner

Innovative Greenleaf Solutions
01.2008 - 01.2020
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.

Sales Manager

Golden Harvest Distributors
01.2006 - 01.2008
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Wine and Beer Buyer

Whole Foods Market
01.2003 - 01.2006
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.

Rescue Diver

United States Navy
01.1991 - 01.1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Arts - Communication

University of Missouri
St. Louis, MO
05-2003

Skills

  • Delivery tracking
  • Customer relations
  • Fraud prevention
  • Product knowledge
  • Sales team training
  • Purchase order management

Timeline

Delivery Coordinator

Innovative Greenleaf Solutions
08.2022 - Current

Front End Manager

Blue Room Comedy Club
05.2021 - 02.2024

Owner

Innovative Greenleaf Solutions
01.2008 - 01.2020

Sales Manager

Golden Harvest Distributors
01.2006 - 01.2008

Wine and Beer Buyer

Whole Foods Market
01.2003 - 01.2006

Rescue Diver

United States Navy
01.1991 - 01.1999

Bachelor of Arts - Communication

University of Missouri

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Ron Stone