Rona M. Corea
Harrison,USA
Summary
Organized professional with extensive experience in customer service and office administration. Known for high productivity levels and the ability to efficiently manage inquiries, ensuring smooth operations. Skilled in data entry, scheduling, and communication, with strong capabilities in multitasking and problem-solving, contributing to team success and operational excellence.
Overview
14
14
years of professional experience
Work History
Office Assistant
Ecentury Mortgage & Realty Inc.
Rancho Cucamonga, CA
08.2020 - 03.2022
- Responded to inquiries and requests, providing accurate information to enhance customer service.
- Managed reception desk operations during staff absences to ensure a seamless visitor experience.
- Drafted letters and emails for supervisors, ensuring clear communication with clients and stakeholders.
- Compiled and organized documentation for real property transactions, ensuring compliance with regulations.
Coordinating English Teacher
NE Learning Inc.
Quezon City, Philippines
09.2012 - 07.2019
- Prepared and presented lessons that enhanced pupils' reading, writing, and speaking skills.
- Reported on student progress to inform instructional strategies.
- Assisted teachers with processing leave requests by verifying eligibility and organizing necessary documentation.
Customer Relations Assistant
Honda Cars Makati Inc. (Pasig Branch)
Quezon City, Philippines
01.2010 - 09.2012
- Provided support and guidance with complaint handling and expressions of dissatisfaction to seek resolution at first point of contact.
- Answered phones and transferred calls to appropriate personnel, ensuring efficient communication.
- Organized and maintained records in an efficient filing system.
- Compiled and sent monthly and yearly reports to management.
Human Resource Intern
Honda Cars Makati Inc. (Pasig Branch)
Quezon City, Philippines
01.2008 - 07.2008
- Filed documents and answered client and employee inquiries.
- Gathered and organized job applications to streamline the recruitment process.
- Assisted in distributing payroll slips to employees, ensuring timely delivery of compensation.
Education
Bachelor of Science - Business Administration (Major in Management)
Philippine School of Business Administration
Quezon City, PhilippinesSkills
Activities
- Travel
- Gaming
- Movies
- Running
Internship
Human Resource Intern, Honda Cars Makati Inc. (Pasig Branch), Quezon City, Philippines, 01/01/08, 07/31/08, Files documents and answer client and employee inquiries., Schedule interviews and assist the applicants., Gathers and organizes job applications., Assists in giving the payroll slips to the employees., Participates and assists in company social and networking events.
Timeline
Office Assistant
Ecentury Mortgage & Realty Inc.
08.2020 - 03.2022
Coordinating English Teacher
NE Learning Inc.
09.2012 - 07.2019
Customer Relations Assistant
Honda Cars Makati Inc. (Pasig Branch)
01.2010 - 09.2012
Human Resource Intern
Honda Cars Makati Inc. (Pasig Branch)
01.2008 - 07.2008
Bachelor of Science - Business Administration (Major in Management)
Philippine School of Business Administration