Summary
Overview
Work History
Education
Skills
Timeline
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Ronak Chokshi

Atlanta,GA

Summary

Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.

Overview

12
12
years of professional experience

Work History

Sr. Manager, IT Client Services

R1 Rcm
03.2023 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.

Manager, IT Client Services

R1 Rcm
09.2021 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Technical Project Manager

R1 RCM Inc.
10.2016 - 09.2021
  • Construct project plans in collaboration with end users, development team and c-suite to build and deliver products.
  • Coordinate with client and development team to design custom solutions to meet business needs.
  • Maintain and create proper documentation for production transition and reference for support.
  • Develop new employees to adapt to company values and guide through challenges.

Implementation Lead Analyst

Walgreens
06.2015 - 09.2016
  • Collaborated closely with upper management to drive strategy through development and implementation for new client.
  • Assisted in fast tracking client onboarding to expedite revenue collection.
  • Provided business inputs to execute new client's contract with the legal team.
  • Managed and owned Third Party Administrator integrations.

Implementation Consultant

McKesson
10.2012 - 01.2015
  • Provided system integration to comply with 340B regulations by HRSA with Macro Helix product 340B Architect.
  • Efficiently implemented and managed multiple client projects for 340B software from data collection and analyzing, project scoping, timeline and delivery.
  • Conducted a proactive and thorough analysis of client projects to maximize savings under 340B drug purchase program.
  • Maintained transparent communication with client to build solution-oriented product in-budget.

Education

Bachelor of Science - Biological Sciences

Georgia State University
Atlanta, GA

Skills

  • SQL
  • Process improvement
  • Project Management
  • Systems Development Life Cycle (SDLC)
  • Corepoint HL7
  • Talent development
  • Resource allocation
  • Cross-functional team leadership
  • Databricks

Timeline

Sr. Manager, IT Client Services

R1 Rcm
03.2023 - Current

Manager, IT Client Services

R1 Rcm
09.2021 - 03.2023

Technical Project Manager

R1 RCM Inc.
10.2016 - 09.2021

Implementation Lead Analyst

Walgreens
06.2015 - 09.2016

Implementation Consultant

McKesson
10.2012 - 01.2015

Bachelor of Science - Biological Sciences

Georgia State University

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Ronak Chokshi