Ronald Alfaro
Mountlake Terrace,WA
Summary
23 years of Management experience in Merchandising, Sales ,Pro Services , Operations , Store Management , Customer Service , Employee Development ; where my expertise, skills, and commitment will ad value at your enterprise. Bilingual - Spanish. Professional in Business
Overview
23
23
years of professional experience
Work History
Assistant Store Manager Pro Services
Lowes Home Improvement Stores
Mill Creek, WA
02.2023 - Current
Assistant Store Manager Specialty Sales
Lowes Home Improvement
Mill Creek, WA
08.2021 - 02.2023
Assistant Store Manager Merchandising
Lowes Home Improvement Stores
Mill Creek, WA
11.2019 - 08.2021
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
- Analyzed sales reports to identify trends, adjusting merchandising strategies accordingly for maximum revenue generation.
Assistant Store Manager Merchandising
Fred Meyer
Lynnwood, WA
04.2019 - 11.2019
- Merchandising of whole store in Food and General Merchandise, display planner execution, weekly ad, price integrity, in stocks
- Daily, weekly, and periodically Huddles with Divisional Managers and other associates to discuss merchandising, shrink, In Stocks, Customer Service according with company objectives and results
- Use Work Force Management in stores with up to 300+ employees . Complete Schedules
- Look for opportunities to maximize the sales and profit
- World class Customer Service, OOS control, Customer complaints/problem/request
- Develop, train and support employees
- Executed 100% company programs
- Daily and Weekly Time and Attendance includes Weekly Payroll
Food Manager
Fred Meyer
01.2017 - 04.2019
Service Manager
QFC
03.2009 - 01.2017
- Merchandising of whole store in Food and General Merchandise, display planner execution, weekly ad, price integrity, in stocks
- Daily, weekly, and periodically Huddles with Divisional Managers and other associates to discuss merchandising, shrink, In Stocks, Customer Service according with company objectives and results
- (Work Force Management) Co-Managed stores with up to 300+ employees
- Maximize the sales and profit
Assistant Store Manager
Safeway
05.2001 - 12.2008
Education
Bachelor in Business - Finance And Management
Central Washington University
Edmonds, WA07.2008
AAS -
Shoreline Community College
03.2006
Skills
- Problem-Solving
- Customer Service and Engagement
- Communication
- Staff Development
- Collaborative Problem Solving
- Training and Development
- Dashboards
- Budget management
- Sales Forecasting
- Request for Proposal
- Leads and Details Generation
- Profit & Loss
- Store operations , Specialty Sales , Merchandising
References
- Aj Lloret, District Manager for Pro and Sales , Lowes Home Improvement , (360)201-3031
- Jason West , District Manager Services Team , Lowes Home Improvement , (206)372-8234
- Chelsea Cubero, Division HR Manager at Fred Meyer, (951)691-2903
- Tyler Cook, District HR at QFC, (360)318-4103
Timeline
Assistant Store Manager Pro Services
Lowes Home Improvement Stores
02.2023 - Current
Assistant Store Manager Specialty Sales
Lowes Home Improvement
08.2021 - 02.2023
Assistant Store Manager Merchandising
Lowes Home Improvement Stores
11.2019 - 08.2021
Assistant Store Manager Merchandising
Fred Meyer
04.2019 - 11.2019
Food Manager
Fred Meyer
01.2017 - 04.2019
Service Manager
QFC
03.2009 - 01.2017
Assistant Store Manager
Safeway
05.2001 - 12.2008
Bachelor in Business - Finance And Management
Central Washington University
AAS -
Shoreline Community College