Summary
Overview
Work History
Education
Skills
Timeline
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Ronald “Chip” Atwood

Raleigh,NC
Ronald “Chip” Atwood

Summary

Outgoing and polished Real Estate Broker with exceptional talent connecting with buyers and sellers on personal levels. Proven success over 5 years in industry, specializing in property acquisition for investors. Expertly negotiate contracts, track housing trends and deliver advice to provide outstanding outcomes on both sides of deals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
years of professional experience

Work History

Fathom Realty

Real Estate Broker
08.2019 - Current

Job overview

  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Compared properties possessing similar features to determine competitive market prices.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Established and developed real estate agency, driving recruitment and operational growth.
  • Arranged for inspections and surveys of sold properties.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Obtained agreements from property owners to place properties for sale with real estate firms.

Redfin

Team Manager
12.2018 - 08.2019

Job overview

  • Led employee relations through effective communication, coaching, training and development.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Met with clients to maintain communication to enhance teams' execution on new products.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.

Highgarden Real Estate

Real Estate Broker
08.2017 - 12.2018

Job overview

  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Compared properties possessing similar features to determine competitive market prices.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.

Nordstrom

Fragrance Counter Manager
11.2015 - 01.2018

Job overview

  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Trained team members in successful strategies to meet operational and sales targets.

Estée Lauder

Regional Account Manager
07.2015 - 11.2015

Job overview

  • Reviewed orders and client requests to streamline delivery services and resolve material shortages.
  • Communicated by phone, email and traveled for face to face contact for 20 accounts.
  • Liaised between parent company and independent distributors.
  • Acquired extensive sales data, analyzing inventory and sales trends to predict company production.
  • Utilized customer relationship management systems to document client interactions.
  • Delivered sales presentations, pitches and estimates to grow customer base.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Trained new employees on customer service and organizing strategies.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Presented information to customers, peers and management.

Nordstrom

Department Manager
08.2011 - 07.2015

Job overview

  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Communicated with managers of other departments to maintain transparency.
  • Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Analyzed and interpreted store trends to facilitate planning.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Devised processes to boost long-term business success and increase profit levels.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Murphy Hills Stables

Horse Farm Manager
05.2009 - 08.2011

Job overview

  • Worked with ranch hands to clean stables and riding areas.
  • Treatment minor horse injuries.
  • Maintained safety procedures and practices.
  • Maintained equipment and ranch structures.
  • Prepared horses for specific competitions or tasks.
  • Cared for 6+ horses by regularly feeding and inspecting for illness and injuries.
  • Performed repairs and preventive maintenance on equipment and property.

Nordstrom

Department Manager
05.2006 - 04.2009

Job overview

  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Analyzed and interpreted store trends to facilitate planning.

Los Angeles Equestrian Center

Equestrian Trainer
12.2002 - 04.2006

Job overview

  • Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
  • Provided lessons to students of various abilities and rding goals

Bed Bath & Beyond

Human Resources Manager
10.1999 - 04.2006

Job overview

  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Directed job fairs to bring in local talent for long term and seasonal positions.

Macy's

Department Manager
12.1997 - 06.1999

Job overview

  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Analyzed and interpreted store trends to facilitate planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Nordstrom

Department Manager
06.1990 - 11.1997

Job overview

  • Worked as liaison between Nordstrom and City of San Francisco to build and maintain relationships
  • Provided lectures and tours of flagship store to visiting foreign company heads
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Devised processes to boost long-term business success and increase profit levels.

Education

San Francisco State University
San Francisco, CA

Bachelor Of Arts from International Business
08.1992

Skills

  • Real Estate Industry Understanding
  • Appraisal Procedures
  • Property Showing
  • Home Inspections
  • CRM Software Use
  • Conditions Analysis
  • Professional Relationships
  • Client Guidance
  • Professional Industry Communication
  • New Client Acquisition
  • Closing Sales
  • Recruiting Clients
  • Market Research
  • Driving Business Growth
  • Process and Procedure Development
  • Client Account Management
  • Customer Outreach
  • Negotiations Expert and Strong Deal Closer
  • Persuasive Negotiations

Timeline

Real Estate Broker

Fathom Realty
08.2019 - Current

Team Manager

Redfin
12.2018 - 08.2019

Real Estate Broker

Highgarden Real Estate
08.2017 - 12.2018

Fragrance Counter Manager

Nordstrom
11.2015 - 01.2018

Regional Account Manager

Estée Lauder
07.2015 - 11.2015

Department Manager

Nordstrom
08.2011 - 07.2015

Horse Farm Manager

Murphy Hills Stables
05.2009 - 08.2011

Department Manager

Nordstrom
05.2006 - 04.2009

Equestrian Trainer

Los Angeles Equestrian Center
12.2002 - 04.2006

Human Resources Manager

Bed Bath & Beyond
10.1999 - 04.2006

Department Manager

Macy's
12.1997 - 06.1999

Department Manager

Nordstrom
06.1990 - 11.1997

San Francisco State University

Bachelor Of Arts from International Business

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Ronald “Chip” Atwood