Ronald Bumbury Backer
Brooklyn
Summary
Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Brice Homes
07.2022 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Sales Associate
Armani Exchange
01.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Medical Screener
All Medical Personnel
10.2020 - 05.2022
- Screened employees and visitors using specific protocol and non-contact infrared thermometers.
- Documented data in designated system to present to client upon request.
- Enforced building access protocols by allowing entrance only to authorized personnel, responding to urgent calls and handling routine requests.
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Opened facility daily and prepared areas for service.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Inspected and tested equipment regularly to verify proper functioning for treatment needs.
Fashion Designer
Luxury Life Wear
08.2018 - 09.2021
- Created new fabric and finish, print and pattern, and trim and expression standards for my brand.
- Informed potential buyers where garments could be purchased.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Luxury Sales Consultant
Armani Exchange
10.2019 - 09.2020
- Investigated and resolved variances with inventory records.
- Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Complied with policies and proper procedures to meet occupational safety and health standards.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Monitored and authorized guest access to guard against theft
Vault Processor
Brinks Security
10.2018 - 02.2019
- Evaluated orders by checking for appropriate product specifications, labels and packaging and making adjustments.
- Managed outgoing shipments by setting up documents, boxing items and staging deliveries.
- Maintained accuracy of work by completing deep research and resolving variances.
- Developed exceptional security procedures to prevent theft and malicious activity.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Guarded restricted areas to prevent unauthorized entry.
Sales Associate
Walmart
12.2016 - 09.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Acted as initial contact in addressing customer concerns.
Waiter
TGI Fridays
06.2014 - 11.2016
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education
Associate of Arts - Business Administration And Management
Kingsborough Community College of The City University of New York
Brooklyn, NYHigh School Diploma -
High School For Service And Learning At Erasmus
Brooklyn, NY06.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Goal-Oriented
- Outgoing Personality
Affiliations
- Member, Small Business Association (2019 - present)
Timeline
Sales Associate
Armani Exchange
01.2023 - 05.2024
Real Estate Agent
Brice Homes
07.2022 - Current
Medical Screener
All Medical Personnel
10.2020 - 05.2022
Luxury Sales Consultant
Armani Exchange
10.2019 - 09.2020
Vault Processor
Brinks Security
10.2018 - 02.2019
Fashion Designer
Luxury Life Wear
08.2018 - 09.2021
Sales Associate
Walmart
12.2016 - 09.2018
Waiter
TGI Fridays
06.2014 - 11.2016
Associate of Arts - Business Administration And Management
Kingsborough Community College of The City University of New York
High School Diploma -
High School For Service And Learning At Erasmus
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