Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ronald Carter

Lakewood

Summary

Dedicated Customer Service Representative with expertise in conflict resolution, inventory management, and customer relationship building. Proven ability to diffuse tense situations and enhance site security, driving customer satisfaction and repeat business.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Nisqually Markets
Lakewood
09.2020 - Current
  • Assisted customers with inquiries and resolved issues promptly.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to ensure smooth store operations.
  • Managed inventory levels and restocked shelves as needed.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted in conducting regular safety inspections across premises.
  • Responded to incidents and provided immediate support as needed.
  • Worked closely with management on developing strategies for improving site security measures.
  • Enforced company policies related to physical security by monitoring employee behaviors in restricted areas.

Education

High School Diploma -

Rancho Verde High School
Moreno Valley, CA
06-2000

Skills

  • Conflict resolution
  • Inventory management
  • Security monitoring

References

References available upon request.

Timeline

Customer Service Representative

Nisqually Markets
09.2020 - Current

High School Diploma -

Rancho Verde High School

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