Ronald Castle Jr
Louisville,KY
Summary
Motivated Auto Passionate team player. Brought up to go the extra mile to assure the task is completed correctly and efficiently. Extensive knowledge of engines and all mechanicals associated with said vehicles. Desire to satisfy and succed without fanfare or accolades.
Overview
18
18
years of professional experience
Work History
Owner
RC Detailling LLC
Louisville, KY
03.2023 - Current
- Provided customer service support via telephone, email, and in-person meetings.
- Assisted with developing a budgeting process for tracking expenses.
- Maintained inventory levels by ordering supplies when needed.
Parts Delivery Driver
Integrity Diesel Repair
Port Saint Lucie, FL
11.2021 - 03.2023
- Performed daily pre-trip inspections on delivery truck.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Ensured paperwork was completed correctly before delivering parts.
- Assisted with repairs when needed on shop work
- Shuttle customers from locations to and from shop as needed
- Deliver owners personal high value vehicles between residence in Tampa to the shop as needed
Shop Manager
Truck Parts & Service
Louisville, KY
11.2018 - 11.2021
- Monitored staff performance and provided feedback and guidance as necessary.
- Tracked stock levels on a regular basis to avoid out-of-stock situations.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Assisted in repairs as needed to keep work flow moving
- Performed service calls for important customers to keep equipment moving
Shop Manager
Onsite Truck & Trailer Service
Louisville, KY
09.2006 - 11.2018
- Repaired Tractor/Trailers to keep freight moving in shop and on location of breakdown.
- Communicated with customers and Owners/Managers of trucking fleets to determine best course of action for repairs.
- Collected fees for repairs and parts sold.
- Coordinated 6 Road Techs in 3 states to assist our customers.
- Managed the Louisville shop over 13 employees.
- Assisted in transition when business was sold
Education
Jefferson County Public School
Louisville 01-1988
Skills
- Administrative Oversight
- Business Management
- Key partnership cultivation
- Team Oversight
- Staff hiring
- Mechanical Aptitude
- Customer Relations
Custom
- I value time with my wife of 30 years, 3 adult children and 3 grandchildren
- I have friends I still gather with regularly that i have been around for 45 years
- Spending time maintaining and detailing my personal vehicles while enjoying driving on trips, which include a Corvette and a 2007 Mercedes C280
- Cooking has become a passion of mine within the last few years after a major kitchen remodel. From making my own pizzas from the crust to the sauce to a finely cooked filet with different sides that compliment the meal.
Timeline
Owner
RC Detailling LLC
03.2023 - Current
Parts Delivery Driver
Integrity Diesel Repair
11.2021 - 03.2023
Shop Manager
Truck Parts & Service
11.2018 - 11.2021
Shop Manager
Onsite Truck & Trailer Service
09.2006 - 11.2018
Jefferson County Public School
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