Ronald Cintron
Elmhurst,NY
Summary
Experienced in customer service with a focus on cash handling and quality assurance gained Primarily at Walgreens. Key accomplishments include boosting customer satisfaction via effective communication and precision. Established ability to work collaboratively with teams to reach sales objectives and uphold product quality.
Overview
2
2
years of professional experience
Work History
Quality Assurance Agent
B&H
Manhattan, New York
11.2024 - 06.2025
- Documented defects and discrepancies in product quality reports, facilitating timely resolution and enhancing product reliability.
- Conducted quality inspections on incoming products for compliance with standards.
- Collaborated with team members to resolve quality-related issues efficiently.
- Maintained accurate records of inspection results and corrective actions, ensuring compliance and supporting quality assurance processes.
- Collaborated with other departments to enhance product quality through effective communication, leading to improved cross-functional alignment.
Cashier
B&H
Manhattan, New York
05.2024 - 11.2024
- Operate cash registers accurately and efficiently, handling cash, credit, and other forms of payment.
- Processed customer transactions efficiently and accurately.
- Greeted and assisted customers promptly and courteously to enhance service experience.
- Ensured items met quality standards before customer handoff.
- Conducted quality assurance checks before handing items to customers to maintain service standards.
- Completed additional tasks requested by management.
Customer Service Associate (CSA)
Walgreens/Duane Reade
08.2023 - 06.2024
- Effectively address customer inquiries, concerns, and complaints in person and via telephone, resolving issues promptly and ensuring customer satisfaction.
- Greeted and assisted customers promptly and courteously, enhancing overall customer experience.
- Operate cash registers accurately and efficiently, handling cash, credit, and other forms of payment.
- Collaborated with team members to achieve sales targets, fostering a positive working environment.
- Stocked shelves and organized merchandise displays, ensuring compliance with company policies and maintaining a clean workspace.
Education
High School -
Teachers Preparatory High School
Brooklyn, NY06.2021
High School -
Newtown High School
Queens, NY06.2024
Skills
- Customer service
- Cash handling
- Inventory management
- Stock replenishment
- Record keeping
- Quality assurance
- Product knowledge
- Computer proficiency
- Attention to detail
- Team collaboration
- Communication and adaptability
Languages
- English, Fluent
- Spanish, Native
Timeline
Quality Assurance Agent
B&H
11.2024 - 06.2025
Cashier
B&H
05.2024 - 11.2024
Customer Service Associate (CSA)
Walgreens/Duane Reade
08.2023 - 06.2024
High School -
Teachers Preparatory High School
High School -
Newtown High School