Ronald Cooper
Yountville,CA
Summary
Experienced communication specialist with strong management and sales capability with high successful track record. Performance-driven and number one sales producer in the Hanlees Group of thirteen stores including three Toyota stores while achieving the highest closing ratio among all sales people employed by the Hanlees group. Number 2 producer in Northern California for all Subaru dealerships. During my tenure with Toyota I was awarded four times for Master Sales - top 50 salesmen in the nation, Toyota's Excellence award for Customer Satisfaction. Awarded by The Schafer Family for #1 Salesman in their 42 year history at Toyota Walnut Creek
Overview
31
31
years of professional experience
Work History
Internet Sales Manager
Hanlees Napa Subaru
06.2020 - Current
- Thoroughly explain and demonstrate state of the art technologies to customers during vehicle delivery process
- Implement quality email response and effective phone communication expertise while focusing on response time
- Leveraged eLeads, CDK, DealerSocket, TrueCar, vAuto, KBB, Costco and other resources to drive new and used car sales.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Internet Sales Manager
Jimmy Vasser Toyota
06.2016 - 05.2020
- Accomplished customer satisfaction, focused on lead response time and closing ratios
- Corresponded with online customers to address questions regarding products, pricing, or ordering process
- Improved monthly sales with excellent sales experience and customer relations approaches.
Internet Sales Director - AAA Fleet Manager
Toyota Walnut Creek
03.1993 - 05.2016
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Kept detailed records of sales and contracts.
- Exceeded sales targets by building, directing, and motivating high-performing sales team.
- Implemented systems and procedures to increase sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Relevant Coursework - General Studies
Gannon University
Erie, PASkills
- Management
- Negotiating and Execution Techniques
- Training and Team Building
- Internet Lead Prospecting
- Internet Lead Generation
- Client Rapport-Building
- Need Assessment
- Public Speaking
- Customer Service and Assistance
Timeline
Internet Sales Manager
Hanlees Napa Subaru
06.2020 - Current
Internet Sales Manager
Jimmy Vasser Toyota
06.2016 - 05.2020
Internet Sales Director - AAA Fleet Manager
Toyota Walnut Creek
03.1993 - 05.2016
Relevant Coursework - General Studies
Gannon University
Similar Profiles
Ahmed AlbusultanAhmed Albusultan
Tach at Hanlees SubaruTach at Hanlees Subaru
Jar MartinezJar Martinez
Automotive Service Technician at Hanlees Hilltop ToyotaAutomotive Service Technician at Hanlees Hilltop Toyota
Brianna MaloneBrianna Malone
Service Department Cashier/Front Desk Receptionist at Hanlees Hilltop Car DealershipService Department Cashier/Front Desk Receptionist at Hanlees Hilltop Car Dealership
Moss AdamsMoss Adams
Chauffeur at Pure Luxury TransportationChauffeur at Pure Luxury Transportation
Nathalia EsparzaNathalia Esparza
Manager at Anytime FitnessManager at Anytime Fitness